This company will suck the life out of you and destroy your soul
MMS for RCI (Former Employee) – Ogden, UT – July 21, 2016
I was so happy to begin training with Convergys. Although training seemed more like happy hour at a bar; I did manage to learn if I demanded the trainer take control of his class. Once on the floor taking calls, it was so difficult to get any help from the team coach. He was never there even when he was there. Once I started to realize the the company I was hired to take calls for was basically using me to sell things to people that they didnt need and I was earning them money for products I did not believe in, that was when I was done.
When I did need to call in because of a dental emergency, all they could say was "Well that will give you one point if you miss the day" and the other time when I injured myself doing yard work I was told "Well cant you come in and just listen? You need to learn whats being taught." NOT ONCE did the call start with "I'm so sorry you are hurt" or "That sounds painful. Take the day off and rest & heal". And I kid you not, my main boss walked around the building playing Pokemon GO. I needed help on a call and at least another notepad to write about my calls but nope. She had her hands full with that game.
This is a stern warning. Unless you are already dead inside, do not work at Convergys.
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