Pros: decent lunch breaks, reasonable bonuses for attendance, performance, etc.
Cons: management, especially hr, short breaks, low employee tolerance, stressful computer work
Call center job was good but management, especially in HR and ER; had all kinds of trouble giving information regarding benefits. Team leaders and trainers often got their wires crossed having what to use for complex problems, often resulting in failures to communicate. The customers who called in rarely make a day go by well and are often disrespectful – more... so this job takes a special breed of patient people. The center does have comfortable environment with regards to heating and cooling but overall, this job is not for the impatient job seeker. – less