Pros: Work at home, day shift, pay was great, plus health benefits.
Cons: Training was rushed, not dealt with properly.
This job was work from home which was a wonderful experience, until the first contract ended and I was transferred to a new contract which had never had any experience in training employees virtually. Also, the information that was given about being worked with if the requirements of the training were not met such as if you did not meet the handle time requirement you would be worked with until you met that requirement. As an overall experience it was great until the last few months when I was going thru training when I was promised help in learning the new material and never received it and was told I would not lose my job if the requirements were not met but instead I would be worked with more closely.