Pros: When in Ace 2.0 (general customer service), you were given incentives on selling premium packages
Cons: you had to have open 7 day availability, you didnt get the option to pick your hours
This job was great at the time being, there was room for advancement through the company, which was something that I enjoyed. I did feel like in training you were taught the basics of the company, where as once you hit the call center floor, it was up to you to have to shine. Which didn't bother me much, do to me being a fast paced worker.