Associate (Former Employee) – San Leandro, CA – June 16, 2017
Every converse store you walk in to you will be greeted immediately, but converse always strives to be unique. Theres no monotonous replies that you have to say, there are no repetitive conversations. If you ever have an issue managers are always willing to help you get though it, both personal and professional. Definitely see converse as a stepping stone in your career, where you can learn valuable communication/interpersonal skills, make good money, and get loads of cool new stuff
SALES ASSOCIATE (Former Employee) – Oxon Hill, MD – May 30, 2017
On a typical day at work, before clocking in, I would observe the aisles and shelves to see what needs to be reorganized or what spaces need to be filled on the clearance rack. Everybody gets a different aisle to re-organize if it is not in order. At closing, whatever messes are left behind by customers, everyone pitches in to clean up to make closing much faster so that everyone can go home at a decent time.
It is a very on going productive area of work, some days it is slow, some days it is fast, most of the time there is a managable amount of customers, you learn a ton of sales experience, would recommmend for a first job
Sales Associate (Current Employee) – Boston, MA – May 3, 2017
Converse as a company has a certain level of creativity or artistry built in to any given job title. One of the companies core values is aiding the customer in finding their own artistic voice through their fashion choices. That said, it is a large company, and it is easy to lose sight of the base principles of the company's mission statement due to the vast branches of the Converse team. There were often vast missteps in my time at converse, ranging from store visual mistakes to major product failures that served to undermine any given Sales Associate's faith in the brand. Basically, the company is trying to grow, and that is a painful process. The result of these growing pains is an unclear brand identity, and the inevitable result of that foggy identity is arbitrary corporate directives handed down to the bottom rung of employees. On the whole, speaking as a Sales Associate, the upper management of the company seems gravely out of touch with my locale's consumer base, offering products that are either drastically alien to the companies core products or simply priced out of reach of the companies supposed consumer base. The local management at my location went through many changes during my year at the company, but at its current state, the store is well managed. The previous management left some pretty difficult messes to clean up, and unfortunately now the brunt of those problems have been placed on the backs of the Sales Associates. These issues have mainly presented themselves in the form of scheduling issues, through means of drastic cuts in hours for the salesmore... team.less
Productive! There will always be something to do for retail.
Department Manager (Former Employee) – Los Angeles, CA – March 9, 2017
A typical day would involve either being a cashier, being on the floor to help customers, or restocking merchandise. Assist customers to find their size and offer assistance in any way possible. Ensure the floor is fully stocked of merchandise.
Sales Associate (Former Employee) – Tucson, AZ – February 15, 2017
I worked my butt off for this company. I started working at the brand new one that opened in the mall in Marana, Az. Putting the store together was a labor of love that I really enjoyed. I was told from the beginning only a handful of people would be kept on so I worked my hardest to stay. In the three months it took to put the store together and open, I covered three shifts and came in early twice, when no one else wanted to. Other than feeling greatly under appreciated by a couple managers, I loved the job itself. The costumers are amazing and there was always new sneakers to look at.
Operation and Merchandising Manager (Former Employee) – Orlando, FL – February 12, 2017
customer service at its finest. A lot of different people walking in and out must obtain multitasking skills. Coaching was always fun. the slow days were the hardest do to the fact of always wanting to stay busy and interact with people.
This was a fun place to work and were always flexible when it came to managing your schedule. Although these qualities are capturing and great, this company does not care about their employees. They don't care at what time you leave or if you have bills to pay and need hours. Many people expressed they wanted to move up in the company and nothing was done about it. Although I don't expect it to happen overnight, nobody really cared about the employees.
Sales Associate (Current Employee) – Wrentham, MA – January 27, 2017
I ensure high levels of customer satisfaction by providing customers with assistance and information about products and by remaining knowledgeable about products in the store. By providing customers with genuine customer service, I am able to recommend merchandise to customers based on their personal needs and feedback. I also assist managers in making the store visually attractive to help bring customers in and make it easier for them to locate merchandise.