Cons: breaks, communication, resources, training, staffing ratios, out dated technology, dirty, lack of supplies
•a typical day at work: When initially receiving the position you are told you work hours are one thing, just keep in mind you must add 15 minutes before and after work hours given. The culture of the building tends to be very negative and unprofessional. Your direct co-worker may not always support you putting your safety and that of others at risk. – more... Your line staff will disappear for hours at time making taking breaks difficult. The authority they say you have to run your pod is an illusion. The way the administration is set up you second guess yourself at the possibility of losing your job. Hard work is not recognized nor really appreciated. The building has a poor morale. The kids are kids and are unpredictable which I feel is to be expected. Being mandated is a huge part of how they staff the building causing people to become burnt out and plain exhausted.
•what you learned: I have learned how to work in a toxic environment and I don't mean that in working with the youth, but my co-workers. I have learned that it is difficult to have a life outside of that place because you are there so often and its so unpredictable due to being mandated. It is physically, emotionally, mentally, and spiritually draining. You are fed a lot of fluff during you training. A lot of how things are handled are ambiguous and changes on a regular basis so you never really know what information is correct unless you are constantly asking questions or for clarity.
•management: Management has a difficult time holding people accountable for their actions and instead enforce group punishment for their staff. They also are non supportive of their line staff when it comes to the staff doing their job. Some supervisors are afraid of the children and have avoided having to deal with them altogether. Does not provide staff with the tools to do their jobs. Some disappear and are unreachable when needed. Consequences are given to staff the management don't particularly care for. Safety and security and a persons inability to do there job is overlooked as long as that person is providing some type of information to the right person.
•your co-workers: This next statement does not apply to all however some are lazy causing you to have to over compensate for them. Negative, bad attitude, and unprofessional. Unable to communicate effectively. Some cause hostile work environments by allowing their personal feelings to get in the way of them doing their jobs. Some of the male staff like to cross boundaries making some female staff feel uncomfortable. Some staff love to "hook-up."
•the hardest part of the job: The people you work with and for. The pending doom of being mandated. Being over worked. Lack of professionalism in all areas from top to bottom. Lack of team work and communication. In adequate breaks. Unable to unwind after an incident occurs due to lack of coverage. Feeling like the building is understaffed. Even though the numbers on paper are there the bodies are not due to IOD, FMLA, or other personal issues. Feeling like you are constantly being watched for little things they can bust you on like chapstick or gum or a peppermint. Overall safety and security.
•the most enjoyable part of the job: The kids because every day is a new with them. You never what to expect. The hope that what you are doing can have positively long lasting impact on them. – less