Poor ethical culture.
Teller/Account Representative, Grandview, OH - May 21, 2015
In 2010, when opening a new DDA the customer had the choice of whether to opt-in of opt-out of overdraft 'service'. By law, this new choice needed to be clearly communicated to the customer. However, CS bank attempt to convince me to simply had the customer the form without informing them of what the form actually meant. I found this act so morally unfeasible that I eventually left the job because I was losing sleep at night.