Bad management, slow, it was a new business.
Assistant management/service advisor (Former Employee) – McCordsville, IN – May 4, 2017
Hired for assistant manager.
Daily duties were to talk to customers, listen to what needed to be done to vehicle, quote price for labor and parts for jobs, quote service times, delegate work to techs, try to up-sell on parts and maintenance, and give tire recommendations.
Place was just starting out so it was slow. Manager tried to take over everything for himself. Not sure why, I was hired for relief. One of the owners would come in a lot and disrupt everything. He did not know anything about the tire shop business but kept trying to make us do pointless thing to "help with sales" The other owner who has a second location would have to come in to fix things. Never challenged there and wasn't given a chance. Days would end with manager and techs having towel whipping fights. Turnover for techs was high.
They closed down. Go figure.