Office Manager (Former Employee) – Brookhaven, NY – August 29, 2013
Everyone is over worked and under paid. They do not care if you have a family, or are a care taker. Hurricane Sandy hit CAT teams came in along with many many other managers. No one listened to the team from the home yard, never bothered to give us a chance, constantly pitted management against one another. Money came up missing constantly, the Regional Manager allowed outside management to take over they were at times direspectful, dramatic, liars, never had respect for us we never had a chance. The CAT teams worked long hours as well, but they were catered too. Laundry was done for them, house cleaning was taken care of, transportation and at times meals. Our lives never stopped after 12-18 hour days we still had our personal lives to take care of. We still had laundry homework children baths meals house cleaning doctors appointments our lives couldnt stop. We lost amazing staff and management we were told when the hurricane hit most of you may not be here anymore after this. We were exhausted upper management defended you to a point they were under such a microscope it was like walking on eggshells constantly. The Regional Manager allowed us to fail allowed the chaos because she was trying to reach company goals but forgot about the people who mattered. I respected this woman in every way she started as a receptionist and worked her way up to a Regional Manager but along the way she lost site of what was important. Understand I wittnessed your peers and superiors disrespect you and dismiss you and your thoughts/ideas many times. You work hard but at what cost because in themore... end they did what they wanted. How much of your life have you lost because of your selfish dedication to people who laugh behind your back. Your chasing a dream your fooling yourself they will never ever respect you. Vividly i can recall the rolling of the eyes the hand gestures behind your back the laughing but yet you still fight the question is for who? I cant respect that and I can no longer respect you. Thank you for letting us fail. I guess I should congratulate you on getting your yard back...really after all you have done or not think about that! Copart is so far in your head you dont even know it or refuse to see it.less
Title Clerk (Former Employee) – Dunn, NC – September 29, 2016
I worked there for five years, the Office Manager is great but the rest of management are terrible. I enjoyed the work I did but didn't like the pressure. Very discouraging to work your butt off while the General Manager and Assistant General Manager did nothing but play on their cell phones and leave early every day while some of us had to stay until 7:00 most days just to get the work done. A lot of favoritism.
Reciever (Former Employee) – Waldorf, MD – September 28, 2016
Needed to receive/clean/image over 50 cars. But it was hard when the non stop kept changing the way things had to be done. GM Alex at yard 32 was horrible at managing the crew and always threatened our jobs which made it more stressful. The hours were perfect. Mon-Fri. 8AM-5PM $1000 every other week.
Customer Service Representative/Dispatcher (Current Employee) – Cudahy, WI – September 13, 2016
Very fast paced work environment. Company stresses way too much about everything being done "By the book", not open to changes, way behind the times in technology, Office I work in is always on edge which makes the environment very stressful.
Big company, ability to transfer to other states/offices
clerk (Former Employee) – Gainesville, GA – September 8, 2016
Copart is a great company to work for, the benefits are not excellent but are really good, the work environment is friendly. You really need to enjoy to be really busy all the time to work there, I did. The big problem with Copart is their management I can't say for other offices but the one in Gainesville has a serious problem, employees are not treated as a person, favoritism is the key, if the manager likes you then you have an enjoyable job, but if she is not your friend then better quit, so disrespectful, answering you with "what you want!" every time you have a question or need help, that's why they don't keep their employees for more than a year. I think if the AGM is removed is going to be a great opportunity. people get so different paid for doing the same job, probably for favoritism too.
Yard Agent (Former Employee) – San Diego, CA – August 24, 2016
I worked at yard 59 in San Diego. My yard manager was the best thing going for that yard once he was hired. Before then it was a systematic discrimination in order to make sure only certain people move up. The managers were insensitive to different cultural appropriations and let other people make fun of other races, cultures, and genders. Telling hr gets you nowhere because they bring in the regional manager who are obviously going to cover for his downline managers. Very unprofessional setting
The job itself was easy and I love what I did. I kept to myself so I can get my work done. There was a lot of drama with other employees so it's best to keep to yourself. But the temps were great people to work with and it's fun once you get the hang of it.
CSR (Former Employee) – Vallejo, CA – July 26, 2016
Benefits could be better, company is international and still growing. High turnover rate, and employees are underpaid. Job was repetitive but enjoyable for the most part. Helped master the multi tasking ability.
Coworkers, often told to voice opinion on how to make company better
Reciever (Former Employee) – Houston, TX – July 11, 2016
A typical day at work consisted of getting right out there and start receiving cars in order to meet my quota. I learned more about windows based programs on a tablet I had to use. As well as learned more about cars. Had really great co-workers who not only were great friends but employees who helped me learn the process of being a receiver that much faster. Easily the hardest part of work was the weather but that's Texas. The most enjoyable part of work was my co-workers.
Customer Service Representative (Former Employee) – Jacksonville, FL – June 22, 2016
I got fired from my yard due to my health problems. I found out after I spoke to the hr rep that my yard was not FMLA approved.
For the office being as small as it is, there was so much drama. One lady who worked there was very terrible to work with, yet she is stil there, even though she constantly complained to the boss about every one of her coworkers and what they were doing wrong.
Some days were a lot busier than others calling companies and owners to see if vehicles were released, as well as helping people at the counter. I didn't get a chance to crosstrain in other areas, which would have been helpful when we were short handed.
I did learn a lot about auto acutions though.
For the amount of money the benefits are, the pay should be higher.
Dispatcher (Former Employee) – Missouri – June 17, 2016
No a good company for training new employee's, General Manager sucked, and was rude. Some of the employee's are back stabber, Hardest part of the job is getting the training you need to do the job. Nothing was in enjoyed, Only work 10 day and was fired, because of the training program, they would tell you did something wrong, but not explain how to correct the problem
Customer Service Representative (Former Employee) – Columbus, OH – May 11, 2016
Don't waste your time at this unprofessional company,management seems to know nothing about professionalism. I felt very uncomfortable after while, the workers talk about one another. Too much drama and nobody should have to deal with that. Management does not seem to really care when employees disrespect other employees. A typical day at work consists of clearing cars through body shops or owners. Other times drivers may pick up vehicles on behalf of buyers so title work is involved as well. I learned that this company is very unprofessional, and as mentioned above management is horrible. The hardest part of the job is sitting around feeling uncomfortable because people are very disrespectful. I normally love waking to go to work but not HERE.
Sr. MM/SD/PM Lead Consultant & Team Lead (Former Employee) – Fairfield, CA – May 5, 2016
It was a great learning experience. There were good benefits. Everyone looked forward to coming to work. Moral was high because management made sure employees were happy. If employees are happy then people perform better. Work load might have been difficult from time to time but I worked best under pressure. It is very good environment where you can share your ideas and experiences with the customers and peers.
ANALYST (Former Employee) – Reno, NV – May 4, 2016
Very high turnover usually means it's not being run right. Terrible company culture. It's a keep your head down and shut up environment . Management can play favorites and there is no process on how to be promoted. The business is run on very old technology and practices. If you have no choice and are desperate for a job then this is the company for you. You won't be learning anything new and your growth will be stagnant.