Cons: travelling long-distance to fill in for other staff, excessive hours
my typical day consists of :
Assisting the manager at all times.
Acting as duty manager when the manager is not present.
Handling large sums of money.
Organizing rota’s for staff.
Promoting sales and special offers.
Dealing with the public.
Problem solving on my feet.
Working as a team or on my own.
Keeping myself up to date with health and safety – more... policies.
During my time at Corals i have gained much more experience with customer interaction and technical skills, also i have become much more integrated with the new technology being put in place and because of this i am far more proactive and useful in the workplace.
The management are very confident in my ability to provide a quality service for customers and as a result of this i have been promoted from an assistant manager to a deputy manager in less than a year which has given me the opportunity to help establish a brand new shop in Hertford and exceed expectations profit wise
Although I have gained lots of experience with the company in many areas of work including customer relations , technical skills, and promotional skills i feel as if i am capable enough to complete more diverse and complicated tasks which will, in turn help me make further advancements in the workplace and hopefully add to my list of skills.
I interact efficiently with my co-workers to reach group objectives and targets for sales and i make sure that i am approachable and punctual at all times.
The hardest part of my job is solving problems that the customer or fellow members of staff may have such as a dispute or a misunderstanding.
The most enjoyable part of my job is interacting with customers as this can lead to many benefits both for the company and the customer such as tailoring certain deals or promotions to an individual customer and knowing what type of customer is expected each day. – less