* Responsible for receiving, accounting, and recording payment transaction
relative to property tax receipts from individual taxpayers and mortgage
companies, and miscellaneous payments received from other County
* Monitor and verify source documents in processing tax miscellaneous payments
* Calculate interest and penalty charges on delinquent accounts.
* Performed complex, detailed research on homeowner accounts to identify
reasons for unpaid overpaid, delinquent property taxes, properties lost to tax sale
and lost properties on the Ocwen portfolio (formerly GMAC)
* Provided in-depth property tax knowledge while researching specific case types
that are inbound from the client of homeowner. Used knowledge of 21,000+
property tax agencies to understand reasons for unpaid, overpaid or delinquent
property taxes and proactively communicate with the homeowner and Ocwen as
to reasons for the research defect. Identify outside lien holders who have
purchased properties at tax sale and possible properties that have been lost to tax
sale and initiate and track recovery efforts.