Great people to work with, great opportunities
Medical Claims Analyst (Current Employee) – Baltimore, MD – February 18, 2014
I have been privileged to work from home and have for the last 10 years. Prior to that, I worked in the office for 5 years. A typical day for me included signing on to the claims processing system and accessing the claims database for the specific groups that I handle. I review emails, faxes, correspondence and appeals from the members and providers. I help out customer service by answering phones during lunches. I work with a great group of people, and have developed many life long friendships. The hardest part of the job right now is that I have been transferred to another office location, even though I am still at home, I report to the office in Pennsylvania. This is the 4th time I have been transferred and its hard to learn each office's rule and regulations, supervisors and team members. I never feel like I am a part of anything for too long, and that frustrates me. Also as a claims analyst I would like to focus on processing and handling claims, not having to take phone calls as well, which affects my overall production. The most enjoyable part of the job now would have to be that opportunity to work from home since my children have been born and have a more flexible work schedule.
Decent salary, telecommuting options, great management
Excessive work load for each person, mandatory overtime every week