Customer Service Rep/Assistant
Corfini Gourmet - Seattle, WA

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Seattle-based Corfini Gourmet is seeking a Customer Service Representative (CSR) who wants to be part of our exciting and fast-growing company. We specialize in distributing the best meat, seafood and wine to a wide customer base in the Seattle area.

The ideal candidate is disciplined, organized, and detail-oriented, with exceptional time-management, communication, and marketing skills. Our future CSR will be an enthusiastic multi-tasker with relentless drive and a knack for getting to the bottom of any problem. You will be responsible for providing answers and thinking outside the box to provide solutions that match our customers' needs.

What you will do daily:
-Answer all incoming calls
-Transfer calls when necessary
-Take orders from customer
-Get answers for customers that are looking for a new product or where their order is
-Check voice mails frequently
-Respond to all email orders
-Enter orders correctly into our ordering system
-Assist the sales team when necessary
-Call all customers that are on a "backorder" list so they can get a substitute for an item we are currently out of
-Assist VP (keep track of calendar, book travel, set meetings and any other side tasks such as locking in prices, checking inventory of products)

About You:
- 1+ years experience in a phone-based customer service role
- Great Microsoft Office Suite skills
- Experience working in a commercial kitchen or FOH
- You can effectively multitask because you are unbelievably organized
- You have well-developed communication skills and are able to interact positively with individuals at all levels

Extra Credit:

- Knowledge of meat (beef, pork, chicken, lamb and duck) and seafood
- You always question insanity and look for more efficient and effective processes
- Humor - Courteous - Trusting -- Creative - FUN


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