Pros: happy students for those who really wanted to attend school online.
Cons: using very old data given to us, we were trying to get folks to attend school online and no one was interested.
Typical day at work was chasing down students via telephone to get their application process completed, and reaching out to the new prospects and walking them through the application process online. I learned a lot about the call center processes, the admissions rep desk as well as the financial aid processes. The hardest part of the job was taking old contact information and trying to get someone to go to school who had in fact two years prior decided not to go and we were using very old data to do this. It appeared to be a waste of time. The most enjoyable part of the job was having my students give me a call after starting classes and letting me know how happy they were that they made the decision to get started!