It is what i'd mostly expect from a company as in the faculty have their people in line pushing for a central goal. The job does not completely avoid the chaos with scheduling and some turn of events like multiple unexpected trailer drops but in my various warehouse job experiences this one has it together.
Service Monitor and Customer Service (Former Employee) – West Chester, OH – August 8, 2017
I enjoyed working with Cornerstone. Positive environment and room for advancement, but they didn't give me Service Monitor salary even though I did that position 3 out of 4 days a week and 1 day I did customer service. I was still getting Customer Service pay.
Guaranteed breaks, great coworkers, free and discounted items, great benefits, room for advancement
Not paid for higher position, have to work every 1 weekend day
This is a serious work environment, however, it does have some relaxation at times.
Slapper (Current Employee) – Monroe ohio – May 31, 2017
I like it but did not come to make it a career. I came to make money and to put that I had some kind of employment over a certain time period. I enrolled in a Manufacturing Processes certificate program to get a much better job. Once I find a better job, I'm gone. I fi was a High school grad looking for a god start in a career type job, this is a good place to start.
Customer Service Representative (Former Employee) – Cincinnati, OH – April 22, 2017
Required to handle calls with in 7 min and something customers would take longer placing there order. When having an compliant from the customers you would have to contact a supervisor and most of the time you are on hold but you would have to go back to the customers every min to check back with them until the supervisor come on the line.
Associate III (Former Employee) – West Chester, OH – January 23, 2017
Overall a solid place to work. There was not much emphasis on building a work culture in a way that would improve interactions between management and associates, but I will say that there was a shift that appeared to show that the company was trying to focus on improving culture.
Work-at-Home Customer Service Agent (Former Employee) – West Chester, OH – January 17, 2017
Cornerstone is a good company to work for if you have tough skin. The management and escalation teams are very rude and they do not liked to be called upon. The training is great, but after that things get terrible. If you have a question that needs a quick answer, you have to wait on another peer to answer in chat because the supervisor or escalations will not answer. I can see this happening once, but this has been repeatedly. Be careful and do your homework before working here.
Director, Human Resources (Former Employee) – West Chester, OH – January 15, 2017
Excellent products great directors and managers. It was a great place to work and advancement for hard working people was viable. Except for the merchants, most days ended by 5:30 unless you were in the creative department and happened to be on a photo shoot.
Customer Service Agent (Former Employee) – West Chester, OH – January 13, 2017
This company is all about the numbers no matter how good the worker is or can be. The supervisors and managers for the most part aren't invested in the workers unless you have the upper hand on the supervisor. Some supervisors don't even know the day to day operations of the departments.
Improvements Pack Assistant (Former Employee) – West Chester, OH – September 9, 2016
learned a lot. 7 different machines and can move up in company. Its fun working there and when asked to do something that isnt in your current job description and you use to do it, they will ask you to do it for that day or a certain amount of time due to not enough people.
Picker/Packer (Current Employee) – West Chester, OH – August 31, 2016
Cornerstone is a great place to work if they put you in a no drama department. when I first started back in 2015 I really enjoyed this job until the managers and HR members started showing favoritism towards the employees that just started.