NetSuite Administrator
Cornerstone OnDemand - Santa Monica, CA

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Responsibilities

  • Primary point of contact to NetSuite Professional Services team as well as internal/external business partner’s System Administrator.
  • Develop and maintain current knowledge of NetSuite standard business process functionality as it applies to the use of the application by the Company.
  • Determine business process requirements for Enterprise departments using and/or relying on the data integrity of NetSuite.
  • Develop NetSuite process improvement to enforce Company data policies, procedures and efficiencies.
  • Configure NetSuite to align to Company use of user forms, fields and custom records to manage unique business process requirements.
  • Develop,plan and manage legacy system data migration; determining data to be migrated into NetSuite and schedule.
  • Develop,plan and manage NetSuite user acceptance testing.
  • Coordinate with company training or HR department and departmental stakeholders to manage change management process for new NetSuite users.
  • Primary point of contact to NetSuite Support.
  • Maintain the NetSuite application for departmental stakeholders.
  • Plan, review and revise configurations and customizations of NetSuite as needed to meet evolving needs of the business.
  • Provide front line support with regards to all aspects of NetSuite and data integrity.
  • Provide internal support to Company Executives responsible for NetSuite success.
  • Ensure system compliance with Company policies, procedures and protocols for system standards, customizations and changes.
  • Coordinate with HR or Training team to provide internal Company training materials to ensure adoption and end-user training materials relevant to role.
  • Provide internal ongoing system support to users.
  • Maintain proper system access for all roles.
  • Support end user requests for new searches, reports, KPI’s, dashboards.
  • Monitor end-user usage of systems, tracking performance, maintaining system documentation.
  • Develop and implement policies, procedures and guidelines to ensure data integrity.
  • Perform regular data audits and resolve issues identified.
  • Develop, test and deploy customizations, custom objects, new functionality and SuiteApps based on evolving business needs.
  • Develop test and deploy custom application extensions using system API and third party tools.
  • Conducting data queries and integration of data from multiple systems – e.g. Web site, email database, etc.
  • Provide product feedback to NetSuite and Account Manager.
  • Manage Release Preview business process testing for ongoing NetSuite upgrades.
  • Maintain up to date knowledge of NetSuite functionality, customization and integration.
  • Ensure ongoing alignment to functional and technical requirements, system configuration, data integrity and all system-related policies and procedures.

Required Skills and Experience

  • Detailed understanding of common industry standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing); Sales Force Management (Opportunity, Proposal, Sales Orders, Forecasting, Territory Management and Quotas); Inventory Management (Purchasing and Fulfilment); and Support (Case Management), Project Management.
  • Previous experience working in a SOX environment and communication with internal and external audit functions.
  • Exposure to other Accounting, Sales Force Management and Marketing business practices such as Payroll, Expense Tracking, Multi-currency and Commissions, Returns, Team Selling, Net or Ecommerce, Shopping carts and Website Layout.
  • In addition to working with NetSuite software, previous experience with the following applications is also desirable: ADP, Aptus, DocuSign, SalesForce, OpenAir, Xactly, Concur.
  • Experience with software in the Cloud (“Software as a Service’ or SaaS) is a definite advantage, as is experience with financial accounting, customer management and sales force automation software.
  • Four-year college degree in relevant discipline (MIS, IT business/computer science).
  • Two to five years experience with relational databases, SQL development, data integration and analysis.
  • Project management, system implementation and system integration experience.
  • Strong analytical and problem solving skills; ability to work creatively in problem solving environment.
  • Ability to balance technical skills with business savvy – ability to transform end-user needs into technical and functional requirements.
  • Excellent customer service skills; ability to form relationships both externally and internally
  • Excellent written and verbal communication skills.

Technical Skills

  • Working knowledge of and experience using JavaScript, HTML, XML, Crystal and SQL is desirable, but not required.
  • Working knowledge of Microsoft Office, Adobe Acrobat, Visio and MS Project.

About this company
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At Cornerstone OnDemand, our mission is to empower people around the world with on-demand, integrated talent management software and...