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Corporation Service Company
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39 reviews

Corporation Service Company Employee Reviews

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Records Rep
Customer Service Associate (Former Employee), Wilmington, DEJune 19, 2015
• Representative in the records, and collection departments
• Update changes to client accounts, pertaining to; service of process, compliance, billing, new services, invoices, refunds, new addresses and contacts.
• Communicate with internal and external clients by mail, phone,
E-mail for complete accuracy for all client requests.
• Track and file daily request.
• Maintain acceptable turnaround time for compliance.
• Manage long term projects for corporations and law firms.
• Visit firms to resolve billing issues, and manage customer retention.
• Prepared invoices, reports, memos, letters, and other documents, using Microsoft Word. Created spreadsheets, from Microsoft Excel and presentation software. Developed and utilized spreadsheets, and professional documents to improve operational readiness, manage projects, and research information.
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Deceitful work environment, mental breakdowns, not enough training.
Customer Service Representative (Former Employee), Wilmington, DEMay 11, 2015
Pros: Family-Work Balance
Cons: Training, management, salary, promotions
Employees do not get enough training and practice before being placed into their roles. The managers claim to have an "open door policy" and encourage questions and feedback. Many of us felt that we could have benefited from additional training to better help our clients. Be careful letting them know this: they take it as a negative comment, even though you are trying to help. Most managers, trainers, and co-workers seem friendly, but watch your back. Don't let them see any signs of stress, or else they report you to your leader. Company culture contains backstabbing and dishonesty. Co-workers will be nice to you in person, but will bad-mouth you to management behind your back. Position titles are a bit misleading: it's a call center and you WILL be on the phones all day, everyday. (No one tells you this until you're done with training). The training seems wonderful and you're excited until you see what you're actually dealing with. I've watched many co-workers suffer multiple mental breakdowns. There's very little room to move up within the company, only lateral movement. Getting a raise doesn't happen, even if you've been there over a year. Bottom line: don't make friends with ANY of your co-workers, don't express any questions/concerns no matter how valid they are, the pay isn't enough to live comfortably on, and you'll be forever stuck in a low position that's disguised as a great opportunity. Don't fall for it; look elsewhere.
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Fast pace
Customer Service Specialist (Current Employee), DELAWARE- Main headquartersMay 6, 2015
Learn a lot and do jobs outside your job duties. Basically the company is helping business do their business. Learn a lot and do jobs outside your job duties. Basically the company is helping business do their business.
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Productive, Fun and Great Place
Corporate Consultant - Compliance (Current Employee), Wilmington, DEApril 2, 2015
Have fun while doing your job, everyone is a true team player! Coworkers are willing to help out and management is always willing to listen and help. Strong leadership and vision
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Great starter office job.
CSR (Current Employee), Sacramento, CAMarch 20, 2015
Pros: coworkers
Cons: pay
Great starter office job. Good for someone who is interested in going to law school or learning about the corporate legal world.
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Steady Work
Litigation Management Specialist (Current Employee), Springfield, ILFebruary 3, 2015
CSC is a good company to work for with full time benefits, paid time off and holidays, as well as a professional work environment with semi-casual clothing policy. The work has always been steady and no one has been let go due to downsizing, although there is no room to move up, you can only move sideways into different departments. Managers are hired from outside of the company.
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Productive, Great work environment with friendly co-workers
Legal Processor (Customer Service) (Current Employee), Wilmington, DEJanuary 14, 2015
CSC is a great company to work for. Management is very understandable with work/life balance. Friendly co-workers.
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A DE company that is trying to act fun
Customer Service Representative (Former Employee), Wilmington, DEJanuary 7, 2015
Pros: young crowd
Cons: low pay
They are not that bad. You have the chance to grow but ever since the CEO left it was never the same. Its a fun place and you do have the chance to grow but like all DE companies the pay is low.
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Busy and energetic environment
Customer Service (Current Employee), WIlmington, DENovember 25, 2014
Pros: benefits
Cons: constant phone calls
Very busy on a daily basis. Must be able to multitask. Must be hardworking and have the ability to work in teams.
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Horrible work life balance
Customer Service Representative (Former Employee), Wilmington, DENovember 20, 2014
Cons: see above
Had to leave because they would not budge on schedule to accommodate my family's need. No room for advancement and poor pay increases. Management was awful. Very micromanaging and incompetent. Very conservative culture.

Would not recommend this place to working mothers.
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Post-Grad Job
Customer Service Processor (Current Employee), Boston, MANovember 17, 2014
Decent place to work. Fits for me right now while I am actively pursuing a job in the career field that I studied in.
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Flexible work schedule
Online Brand Research Analyst (Current Employee), Madison, WIOctober 15, 2014
CSC is a good place to work with a flexible work schedule. Advanced technology gives you the tools to be able to accomplish your tasks. Local management is supportive of new ideas.
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n/a
Incorporation Coordinator/ New Hire Trainer (Former Employee), deSeptember 8, 2014
minimum of three years of experience in BSA/AML
• Compliance Strong knowledge of AML due diligence tools (Lexis-Nexis, SBS, Pacer, World-Check)
• Bachelor’s degree or equivalent work experience High level of professionalism, self motivation and sense of urgency
• Proven ability to analyze large amounts of data in order to report critical information
• Strong writing, analytical
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The work is fast paced
Customer Services Specialist (Former Employee), Sacramento, CAJuly 14, 2014
Pros: they did do office parties for holidays
Cons: pressure to perform
The work is fast paced combined with a high level of attention to detail.

What I learned: I learned to handle time sensitive documents for starting or filing a corporation and submitting them to the office of the Secretary of State for further reviewing. Dealing with corporations that are suspended which included dealing with Franchise Tax Board matters to get corporations back in good standing.
I learned to process documents for Service of Process.

Management is not hostile. They are quite civil and professional. But not always fair to the employees when it comes to balancing your job and your personal life. With the exception of a life threatening emergency.

Co-workers are easy to get a long with for the most part.

Hardest part of the job is the level of expectation and pressure to perform that is placed on an employee being best described as " militant".
The company has extremely high standards for perfection. Unfortunately the pay or reward in return doesn't meets the level of commitment shown by an employee. The performance reviews are tough and difficult to meet as well.

But it's a good place to start if you want to gain experience to take elsewhere.

Enjoyable part of the job: I met wife through an agency the company corresponded with that she was working for.
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Nice place to work poor management
Business Management Specialist (Current Employee), Wilmington, DEMay 30, 2014
Pros: flexibility
Cons: management, pay, micro-management in some depts.
Management needs adjusting. You'll learn that most of the time management has no idea as to what has taken place or is needed on the operational side of things. There is no communication within management. Great company to work for but pay is on the low end and again, management needs "MANAGING". There is room for advancement but more laterally; no increase in pay just a better title.
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Leading corporate services provider with a good atmosphere
Annual Reports Specialist (Former Employee), Wilmington, DEMay 28, 2014
Pros: good cafeteria, strong teamwork principles, good employee relations, easy to reach location, free gym
Cons: little opportunity to advance, new leadership has seen a departure from previous focus on employee morale
CSC is constantly hiring and is growing at an incredible rate. The company still holds true to a core belief in taking care of their employees. All around a good place to work for anybody looking for a job in business.
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Fun Work Environment
Customer Service Specialist (Former Employee), Tallahassee, FLMay 16, 2014
Pros: benefits, compensation, bonuses, pay raises, fun work environment
Cons: inconsistency in training; possible termination while in training if metrics are not met, need to provide more detail to applicants regarding the training process so can know what to expect
I think CSC is a fun place to work. It is more like a family operated environment rather than just a place to just call work. Every once and a while, the company will have events that will help take the employees minds off work a little bit to keep the employees from feeling overloaded at work. However, there is so much inconsistency between training and management. Because of their being so much inconsistency in training your lucky if you finish or can move forward in your position. If you make it through training, plan to stay because it is a great place to work.
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Great culture for new graduates
Customer Service (Current Employee), Wilmington, DEMay 11, 2014
Pros: decent benefits, food days
Cons: low pay, too much change in management
CSC takes pride in a positive work environment, where small teams work hard to clearly see the benefits of work.
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Growing Company that Values Employees
N/A (Current Employee), Wilmington, DEMay 5, 2014
The environment at CSC is relaxed and the sharing of ideas and process improvement is encouraged and rewarded.
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Competent, a little conservative
Business Analyst (Former Employee), remote home officeNovember 19, 2013
Pros: benefits, good hr, fair severance, competent
Cons: conservative, slow to change
CSC executes very well, the people are nice, and their benefits & severance are fair. As an old private company they are not bound to jump wherever the stock price tells them to jump, which makes them more stable and strategic. The flip side of that coin is of course that they are stodgier, more set in their ways.

About Corporation Service Company

Founded in 1899, Corporation Service Company is the industry-leading provider of business, legal and financial services. We provide – Read more

Corporation Service Company Salaries

Customer Service Associate
$30,000 per year
$13.25 per hour
Support Services Clerk
$12.50 per hour

Corporation Service Company Photos

2013 Holiday Party
2013 Holiday Party
2013 Holiday Party