As good as retail work can get.
Sales Associate (Current Employee) – Tigard, OR – October 10, 2017
Cost Plus is one of the more relaxed, forgiving retail work environments you'll find. The salaries are a flat, hourly rate obviously, so no commission. With that you miss out on the direct benefits of making a sale, but you also dodge the pressure of having to sell something. Every so often there will be lulls on the sales floor, which can really make the day drag along. However, there's always something to do. You have pretty good control over how quickly your day goes by, depending on your ability to keep yourself busy. Your ability to move up in the company will rely heavily on how open your availability is, regardless of how long you're employed. (I've been there for two years, but my inability to work weekends has prevented me from moving any higher than a part-time associate.) Be prepared to push the rewards program like crazy. It's a worthwhile tool for the loyal customer, and it's not like signing someone up for a credit card. But getting people signed up or making sure customers get their rewards points has to become second nature. This is the metric that your reviews will typically be based on, outweighing even your performance as a helpful associate on the floor. Nevertheless, the atmosphere is very positive, and the people there are a true joy to work with. The metrics have weighed down my appreciation for the company, but the associates and managers have been the true reason I've stayed on for as long as I have.
Customer service, positive workplace, good people, unique products, flexible scheduling.
Retail customer service, short breaks, metric-based review.