CoStar Group Employee Reviews

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Poorly managed
Photographer (Current Employee) –  Sacramento, CAJanuary 15, 2018
Lots of managers on site who struggle to communicate with each other and employees, strict rules for photographers, low wages, monotonous tasks to complete
Pros
health care
Cons
work isn't stimulating, don't feel cared for as an employee
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Fast Paced But Fun
Research Associate II (Former Employee) –  Washington, DCJanuary 11, 2018
Working at Costar was a lot of fun due to the location in downtown Washington, DC. The people are young and full of energy. The pay is great and the benefits are even better.
Pros
Everything
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glass ceiling
Senior Research Associate (Current Employee) –  San Diego, CAJanuary 10, 2018
This is a great foot in the door for Commercial Real Estate, but there are no advancement opportunities unless you want relocate to Richmond. The management can not do much about employee feed back because of the corporate bureaucracy.
Pros
food in the break room and benifits
Cons
no upward movement
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Good college or transitional job but not for someone who wants to advance and grow within a company.
Community Caller (Former Employee) –  Atlanta, GAJanuary 9, 2018
A managers team is only as good as their manager. Management, lack of skilled managers will be the indefinite hinderance of the apartments.com Terminus call center department. As stated before, it’s only good for college students or a transition job but it’s not ideal for long term. ESPECIALLY if you have a college degree. But apparently, the other office (Phipps) is where the respect, career growth and college educated flourish. So if interested, I’d advise to make sure you’re in Phipps NOT Terminus. Terminus is unanimously known as the “hood” between the two offices. The culture is poor and it starts with management.
Pros
Benefits
Cons
Management, Career Advamcement
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Amazing company
Senior Software Engineer in Test (Current Employee) –  Austin, TXJanuary 5, 2018
Awesome company to work for, great benefits, great culture, everyone is friendly and there is lot of support and growth, I would highly recommend anyone to join this company
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Growing work place with room to grow, driven workers an positive energy
COMMUNITY RESEARCHER (Former Employee) –  Atlanta, GADecember 31, 2017
Typical day
outbound calls
Daily individual and Team Goal setting.
Daily office sanitation
Multi. Screen / multiple computer use
Office equipment phones fax printer scanner...
Team meetings / Coorprate an Center meetings
Pros
Great Break rooms bathrooms amazing environment . GREAT WORK PLACE!
Cons
No games about breaks costar offers so much that when its time to work this should be no complaints
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typical day
Tenant Research Associate (Former Employee) –  Richmond, VADecember 28, 2017
come in, on the phone all day with people who did not know the company and did not understand the reason for the call. doing that 8 hours every day. gets very repetitive and boring. also frustrating because people think you are trying to sell you something and then hang up. The QA form is not accurate. if you forget to ask one question, then it can ruin your whole score. Grade you on some parts that they never told you to ask.
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good place to work
Senior Corporate Recruiter (Former Employee) –  Washington, DCDecember 28, 2017
It was an interesting place to work; 10 floors of interesting projects and amazing perks. The leadership was good but during my tenure one of the key executives was let go and the whole place went a bit haywire.
It is a great place to learn corporate culture - you are working in a microcosm of change. I learned to swim fast and be assertive there as well as a myriad of tech programs.
Great place to work - don't stay too long though; the real world awaits!!
Pros
Amazing perks, awesome building, opportunity to learn
Cons
Weird leadership dynamic, stay 2 years and get out.
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Great Work Environment
Tenant Research Associate (Former Employee) –  Richmond, VADecember 27, 2017
CoStar was a great place to work in terms of company environment, culture, peers, etc. I have met a lot of great people and established some great relationships through my employment with this company. The downsides, however, are that management is unclear what direction they want to go, and how they want to get there, which in turn makes it very difficult to advance within this company.
Pros
Environment, Culture
Cons
Advancement Opportunities
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Stressful
Corporate Sales And Research Trainer (Former Employee) –  Bethesda, MDDecember 26, 2017
Stressful environment and work conditions with little care for employees. unfair treatment of employees. very high turnover, and unresonable expectations.
Pros
good benefits
Cons
stressful
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Over glorified CALL CENTER.
Research Associate I (Current Employee) –  Columbia, MDDecember 18, 2017
Over glorified, ever changing metric driven call center. We just call to harass brokers and owners. The title "Researcher" is an insult to an actual profession.
Pros
Great benefits and Coworkers
Cons
Stressful, no room for advancement, metric driven, over glorified callcenter.
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Costar is very enjoyable work culture
QA Lead / QA Manager (Full Time) (Current Employee) –  Washington, DCDecember 14, 2017
If you are Quality and Process savvy like me, this is a great place to learn, implement. People are very cooperative want to help you to help them. In addition to work, there are opportunities to participate in various voluntary services. Depending on department, one may need to work little hard to meet the project goals. But every time there is lot of fun. The CEO shows up from nowhere, and gets introduced to you. If you are in IT, work from home option is limited. But it varies basing on Depending on group/ location.
Pros
Great Health Insurance, Free meals
Cons
None
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Good Company
Multi-Family Sales (Former Employee) –  Atlanta, GADecember 6, 2017
If you are on the Info Side you are set. However the Multi-Family division lacks leadership and structure. Manager is inexperienced and has never had any direct reports until now.
Pros
Poor Management- Multi- Family Division
Cons
Great Benefits
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Working at CoStar
Field Researcher II (Former Employee) –  TennesseeDecember 5, 2017
I worked as a Field Researcher for 3 years. Enjoyed the work, life work balance. If you enjoy working alone, with active management then you would enjoy working for CoStar.
Pros
Work life balance, income, benefits
Cons
Some goals are unrealistic based on the market area. A lot of time in the car.
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It's ok
Tenant Researcher (Current Employee) –  Richmond, VANovember 25, 2017
Not too bad. Money and benefits are good. Working in a new department that has strict metrics and production requirements but , because it's a new department, what's important changes day by day. There's really no clear way of recording production or quality which means everyone lives in constant anxiety about losing their jobs for not hitting numbers that don't accurately measure the quality of their work. There are three levels of researchers, Survey researchers (No degree required) 20$ per hour, Tenant Researchers (Associate Degree Required)$24 per hour, and Portfolio Researcher(Bachelor Degree Required)60k per year. Surveyors call 200 or so businesses a day and ask six rapid fire questions. Tenant researchers call about 50 businesses a day and try and get lease info, move in dates, rent, SF under the guise of doing research for,"local development agencies." They're looking to get 25 calls over 60 seconds. Portfolio researchers deal with commercial real estate brokers, uploading their listings and trying to get lease comp information to sell back to other businesses. They try and get 20 or so calls per day about 120 seconds. Several people have been promoted from Tenant Survey to Tenant Researchers, however, 0 people who applied from Tenant Researchers to Portfolio Researchers have been promoted. So really no hope for upward mobility past Tenant Researcher. Benefits are great. You get $150 per month for free lunches...but you have to pay $130 per month for parking so that's pretty much a wash. There are break rooms with free snacks which is great.
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This place is absolutely horrible
Community Researcher (Former Employee) –  Atlanta, GANovember 21, 2017
No structure no anything. F**k CoStar and Apartments.com ! Better off trying to be a rapper or something! The management in every department blows! BEWARE!
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Fun workplace turned stressful
Collections Specialist I (Former Employee) –  Washington, DCNovember 15, 2017
I enjoyed working at Costar group,wonderful benefits great people.My Manager was awesome,used to be a better work environment more employee outings and events,once Apt.com was acquired everything changed.Work life balcne does not exist and the work environment in the last year/few months has become hostile due to the recent intergration of the systems,training wasn’t provided and everything is confusing.
Pros
Benefits, produce and salads for free, healthy snacks, great Christmas party
Cons
No work life balance, no telecommuting, work hours aren’t flexible
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Tenant Research Associate
Tenant Research Associate (Current Employee) –  Richmond, VAOctober 31, 2017
Performing research at Costar is majorly important because essentially the research is the CoStar product. The company compensates and treats researchers very well because they recognize how vital they are to the company. However, with fair compensation comes high expectations and the metrics for a research role can be difficult and demanding. It is a heavily phone and desk position where there is minimum collaboration with others and a high emphasis on individual performance. Overall, the company is very respectable-- diverse, progressive, involved in community, etc. I would recommend this job to anyone who is willing to work hard, can handle a desk job that can be boring at times, is not afraid to talk on the phone, and can be micro-managed.
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Interesting work
Initial Researcher (Former Employee) –  San Diego, CAOctober 22, 2017
The work was very interesting and the benefits were very good. Job work/life balance was not very good. Breaks and lunch time were very limited. Overtime was expected most days.
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Extremely micro-managed
Tenant Research Associate (Current Employee) –  Richmond, VAOctober 20, 2017
Typical work day is Monday-Fri, 8-5. A glorified call center. Unrealistic metrics. Upper management ACTS receptive, but remains stuck in their ways!!!
Pros
Compensation package, free snacks, office views, coworkers
Cons
Unrealistic metrics, repetitive work, out-of-touch upper management
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Overall rating

3.1
Based on 174 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.6
Job Security/Advancement
2.8
Management
2.7
Culture
2.8