CoStar Group Employee Reviews

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Extremely micro-managed
Tenant Research Associate (Current Employee) –  Richmond, VAOctober 20, 2017
Typical work day is Monday-Fri, 8-5. A glorified call center. Unrealistic metrics. Upper management ACTS receptive, but remains stuck in their ways!!!
Pros
Compensation package, free snacks, office views, coworkers
Cons
Unrealistic metrics, repetitive work, out-of-touch upper management
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Poor Management and No Career
Senior Developer (Former Employee) –  Washington, DCOctober 17, 2017
Dont get me wrong, CoStar is a good company and has strong revenue and strong customer base. If you're looking for job security and typical 9-5 job. This is a dream job. Once you leave office premise, you're off duty. Because CoStar does not even provide you with laptop or VPN access for that matter. So you're off the hook. The downside is, you've absolutely no option than to come to work or take PTO even in severe weather conditions or when you have a Doctors appointment.
CoStar consider themselves as a data company. They solve all problems in the context of a database. They So if you're a SQL developer or you love SQL, this would a good job for you. If you're a server side developer who wants to design and develop scalable, distributed systems, CoStar will disappoint you. CoStar is way behind in most cutting edge technology and processes. They are completely unaware about Continuous Integration, One click release, Automation, Any agile process. (Sigh...)
Such lack of processes and technology actually has lot of potential for refinement and growth but the upper management (especially in Technology) will tie your hands to do anything.
Pros
Benefits, Work life balance
Cons
No Empathy and empowerment. Limited career growth options. Very conservative environment.
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Call Center
Portfolio Researcher (Former Employee) –  Richmond, VAOctober 13, 2017
The quantity of work done was stressed more than the quality. Adequate system training, but phone training was something where it was luck of the draw on who you had to call. Trainers emphasized the law of averages so you call more and you might get more counted calls. In training, those who sandbagged the first week and banked good contacts for the second week that actually counts did far better than those who followed the direction of the trainers. In an attempt to get counted calls, important changes were often not done in the system so each training group gets to experience the issues the previous group left behind. This corroded relations and often left the people you spoke with wondering why they needed to resubmit the information.
Pros
pay and a few good people who wanted to help make you better at your job
Cons
to many people not worried if you succeed, just rather if you hit the required call numbers
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Terible Company
Research Associate (Former Employee) –  White Marsh, MDOctober 5, 2017
Poor management-low moral-high turn over- easy job if you are dedicated-but most wanted to just slide by.
Very political company-goals were set to not be reached and when you reached them by working unpaid overtime it was questioned.
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Undercover Call Center
RESEARCH ASSOCIATE (Current Employee) –  Columbia, MDOctober 3, 2017
This is the place where dreams die along with your drive and opportunity for advancement unless you are a recent college grad and white. Used to be a place where research was somewhat appreciated and valued but is now just a call center.
Pros
Good benefits
Cons
stressful for no reason
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Enter at own risk
N/A (Current Employee) –  Richmond, VAOctober 3, 2017
Don't be allured by the glitz and glam. This place will stress you t the point of mental breakdown. Metrics change everyday. You can't trust management. Basically a glorified call center no matter how you try to spin it.
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Good starter job
Research Associate (Current Employee) –  Washington, DCOctober 1, 2017
Good starter job but becomes monotonous after the first month. Metrics based work day favors call volume over the quality of information collected. Many people look to leave for other opportunities after the first three months.
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Fast paced work place
Client Relationship Manager (Former Employee) –  Houston, TXSeptember 28, 2017
This company has Great vision, but has some growing to do. ! worked here over four years and was able to advance, but super politicking necessary. Management needs a lot of work.
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Productive Workplace
Customer Support and Sales Representative (Current Employee) –  Washington, DCSeptember 26, 2017
The company is very close-knit, but you can meet a new person in the office everyday. There was extensive training in the beginning to gain the product knowledge. There are many products under the "Costar Suite" so you are tested extensively. Managers work with you as you start to develop your own strategies for Sales/ customer Service. Commercial Real Estate knowledge comes quickly even if you have never explored the industry. You gain personal relationships with Agents, Brokers, Owners, Developers, Appraisers, Investors, etc.
Pros
Lunch/ Food Provided (Health Food: salads, granola, yogurt, fruit, etc.)
Cons
Short Breaks, Cannot work through lunch and get out an hour early if you choose
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Supply Chain Manager
Supply Chain manager (Former Employee) –  Kennebunk MESeptember 25, 2017
Responsible for Procurement, Inventory Management , and Production Schedule of a plastics injection molding plant with 35 molding machines, using approximately 100,000 lb.. of plastic per week. As I was considered non engineering trained my contributions were seriously under valued.
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Productive yet competitive place to work.
Research and Analysis Associate (Former Employee) –  Washington, DCSeptember 21, 2017
Productive yet competitive place to work. Costar almost demanded workers be productive and rewarded those workers who were. We received free breakfast, tickets to the ballgame, and free tickets to the yearly holiday party. Management was easy going and I leaned a lot from them.
Pros
Free breakfast.
Cons
High competition.
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Fun and Challenging
Tenant Surveyor (Current Employee) –  Richmond, VASeptember 18, 2017
A fun and challenging place to work for, great benefits, and career advancement opportunities. Management is very helpful and willing to help. The culture is fast paced but can be relaxed.
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Not Great
Sales Associate (Former Employee) –  Orange County, CASeptember 10, 2017
Not a great experience. People are awesome, commission plan is horrible, customer support no existent. Benefits are good. Sales environment is really bad.
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Difficult company to work for
Level II Researcher (Former Employee) –  Washington, DCSeptember 5, 2017
Continually changing metrics, inconsistent managerial support / direction / feedback make this a very high stress job. Glorified call center, nothing more. Core function of position is made far harder than it should be.
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Good benefits lure you in
Research Associate (Current Employee) –  Washington, DCSeptember 4, 2017
The pay and benefits are fantastic for an entry level position straight out of college but the environment sucks. The work is extremely repetitive and you're calling people that really don't want to talk to you. The branding is stupid and management is obsessed with metrics. Waste of time like you're spinning on a wheel. It's a good placeholder job if you know you'll be off to something else.
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Stressful workplace and minimum advancement
Community Researcher (Former Employee) –  Atlanta, GAAugust 29, 2017
Low compensation for non stop work
Low compensation for a lot of stress
Great benifits
The turn over rate is high
Rapid change throughout the business
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Stressful, repetitive and mentally exhausting
Research Analyst (Current Employee) –  Richmond, VAAugust 28, 2017
Great company; poor upper management. The leaders don't listen to the clients nor their workers. Idealism is shoved down the staff's throat to provide information via one channel only; the phone. The work environment has very low morale. The pay sustains the workforce; that is it. There is plenty of upside to the company if upper management would LISTEN. The company is so bent on providing information that it sacrifices good working talent.
Pros
Paid lunches, good compensation, good benefits.
Cons
Micro-management, unrealistic expectations.
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Great Place to work for after college
PRODUCT ANALYST/CLIENT RELATIONS (Current Employee) –  Boston, MAAugust 17, 2017
This is a company that is evergrowing, my team was personally the most helpful and cohesive team, I was a product analyst. I learned a lot by working on the product team. I had to learn the product inside and out from the back end of actually coding to the client service side of training and demos and dealing with any client requests and isseus.

Upper management has some flaws and sometimes there were long hours due to the cycle. The hardest part were last minute projects provided you by senior management with somewhat of an unreasonable timeline.
Pros
great beneits, snacks, amazing view *boston, young culture, business casual
Cons
hard work, it's not just a job so if you're not willing to work hard and underatand the real estate culture
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Better work Environment
Community Researcher (Current Employee) –  Atlanta, GAAugust 14, 2017
Very Stressful and no work/life balance. Some of the management do not keep you up to date about changings going on in the company. If had more job opportunities that would be great.
Pros
Benefits
Cons
Short lunch, Repetitive
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Eh
Research Associate (Current Employee) –  Washington, DCAugust 12, 2017
Work/life balance, terrible management, transparency between upper level management and research associates is a joke, unachievable metrics. You get free food though.
Pros
Free food
Cons
Everything else
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Overall rating

3.1
Based on 153 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.6
Job Security/Advancement
2.7
Management
2.6
Culture
2.8