Cons: poorly managed, zero clear communication, workers treated as a tradeable commodity
If you'd like to succumb to belittling by your superiors on a regular basis, costco is the perfect fit. The company has endless regulations and ways they demand you operate. Unfortunately, there is no adherence to the company rules by supervisors, managers, admin etc etc. Want to know your schedule? If it is busy and they are trying to cut costs, you wont get a schedule until a few days before. This is in clear violation of their own contractual rules but good luck having anybody care. Their claims of great pay in comparison to other retail stores is a bit far fetched. There is no reward or promotion for hard work or ability, all raises are scheduled i.e. after working 1000 hours you will receive a 25 cent raise per hour. This is not endless, you are capped around 20 dollars/hr unless you manage to become a supervisor etc etc. The drawback there is that it is a very dog eat dog atmosphere. Some people have been working as cashiers for 15 years. Communication is limited in all forms, sometimes deliberately, to keep you in the dark. The managers, assistant managers and most supervisors are not qualified for their work. The HR is nonexistent, management training is nonexistent. In fact, it is a miracle they are even functional, perhaps the warehouse manager does all of the important work and is the sole competent person running the show. Lastly, there is no training of any sort. (beyond CostcoU, the computer based "training" that they may ask you to do to meet corporate requirements). You are dropped in and expected to know everything they bark at you to do and how it is to be done.