Front Desk Receptionist (Current Employee), Bloomington, IL – August 10, 2014
A typical day would be filling out our task sheet of what we are to do for the shift paperwork, checking guest in and checking them out, cleaning, and helping guest when needed. The hardest part o the job would be working alone. I like working with other people so being by myself gets really boring. The best part is meeting new guest would are super – more... friendly. management and coworkers are really good people to talk to in between shift changes. – less
Front desk associate (Current Employee), waldorf,md – August 6, 2014
Pros: friendly enviorment
Cons: i need full time work
productive learned new systems and software I worked well with everyone management was okay the hardest part is sometime the complaint of the guest and its out of my control I enjoyed just working with people
Breakfast Hostess (Current Employee), Asheville, NC – April 25, 2014
Pros: very clean environment
Cons: no pay raises
I come in and it would be slow until futher into the morning. Most of the time it would get real busy and the crowd would die down at the end. I learned how to prepare the food to make sure I dont run out completly by having it ready on trays to put in the oven sooner. Management is fine. Since I only work weekends, I don't see them much. My co-workers – more... are very sweet to me. The hardest part I guess is when our breakfast room gets packed and it gets hard to get around to do what needs to get done. The enjoyable part is that working with good people and I'm not there enough to get caught up with clashing personalities. – less
The position is not strenuous, just requires the ability to stay awake through the night.
Night Auditor (Current Employee), Pearl, MS – April 18, 2014
Pros: a healthy amount of down time.
Cons: no chance for advancement as well as no benefits or union.
My shift would normally begin at 9p and ending at 7a. My duties upon arriving to shift were to check due-ins, process check-outs, cash register balancing, and to get caught up to speed as to what has occurred during the day shifts. Management is unorganized and under staffed, yet sufficient enough. The work environment is enjoyable as the co-workers – more... are pleasant and enjoyable. The most challenging part of the job is just before the start of breakfast. Multitasking is a must as I must prepare breakfast, check guest out, answer phone questions as well as any other guest inquiries or aide that may be needed. I enjoy working around people and brightening up people's day with customer service. – less
Country Inn & Suites is a very fast upcoming brand.
Guest Service Representative (Current Employee), Braselton, GA – March 7, 2014
Pros: the ability to assist and help other departments when needed.
Cons: no bennefits or pay increase.
Our locations stays busy with weekly local business and corporate accounts. We are located close to a resort, major race road course, and several special event (Weddings).
I work all shifts, I have experience in opera software and customer service, so I train most of the new employees. I assist in processing social and corporate contracts for room – more... blocks.
All my co-workers are team players and we all work well together.
Depending on the shift, my responsibility vary. The hardest part of the job is trying to help the employee understand the reason of procedures. Usually I just go behind them and complete the procedure such as collect all of guest information.
I mostly enjoy my job due to all the customers that I meet and establishing a relationship with them so I know their needs and demand prior to arrival. – less
Front Desk Manager (Former Employee), Hagerstown, MD – March 7, 2014
Pros: always learning
Cons: cutomer service
I stay busy, multitask and help assist any way I can. I learned there I always something new t learn everyday on your job. I enjoy being in a management position, I feel with my skills in leadership and developing excellent team members is important to me and assures success with any company. As to co-worker we all have a job, and need to work as team – more... members. Hardest- job reviews Enjoyable- working with an good company, and enjoy my team and knowing you help others. – less
Front Desk Supervisor (Former Employee), Columbia, SC – February 19, 2014
A typical day at work was always fun, i met and interacted with many different kinds of guests which was pretty amazing. I learned a lot about the hotel industry ins and outs, and also about the different people i encountered. My manager was the best and she took me under her wing by helping me and giving constructive criticism which helped me in the – more... long run. My co-workers were all fun to be around and we connected very well together. The hardest part of the job was being short staffed at times and having to do almost everything but he gave me more experience. The most enjoyable part of the job was meeting all types of different people and talking to them. – less