Night Auditor (Former Employee) – Albany, GA – January 3, 2016
Working in the hotel business was a great experience. You encountered a diversified clientele and it was very rewarding in servicing the public. I was the night auditor in which I ran the reports for the daily activitties, checked in guest, made guest reservations, took payments, book the Gala for weddings, reunions, graduations, showers (Bridal and Baby), meetings for variance companies.
You met a variety of people from different nationalities. Excellent establishment to work for.
Great work environment, fun co-workers, flexible scheduel
Housekeeper (Current Employee) – Eau Claire, WI – November 10, 2015
This is a great first job for anyone who is younger and looking for some extra cash. The hours are relatively flexible, and you typically don't have to work holidays. The work load is not for the lighthearted though. The work is hard, and takes some getting used to, but it is definitely do-able. You get a good amount of breaks throughout the work day and co-workers are really easy to get along with.
Maintenance Supervisor (Former Employee) – Stone Mountain, GA – October 16, 2015
It was a nice place to work with flexible hours on the maintenance staff but when it got slow, that's when the issues occurred. Owners wanted to either cut your hours or have you do partial hours at other properties they own. Over all I enjoyed it but there was no benefits and the pay was for a entry level tech, not a seasoned one.
Flexible hours, Open door policy with the owner, monthly gas allowance
Micro Managing, going from property to property, no benefits, entry level pay
GUEST SERVICE REP (Former Employee) – Beaufort, SC – October 12, 2015
Typically my day involved making reservations, check-ins/outs, and payment processing. I learned a little more about AR/AP. Management wasn't so great, as I found myself teaching my GM how to run a hotel and manage staff. My other coworkers were good people. The hardest part of the job was not being fairly compensated for the work that I put in. The best part of the job was working with the guests and making my contribution to the team, making the hotel run smoothly.
General Housekeeping (Former Employee) – Dover, OH – October 9, 2015
Fun place with a relaxed environment to work. Some days were short due to the amount of guests, some were longer. Understanding management when it came to personal life/problems. Really no room to grow as an employee.
Front Desk Clerk (Former Employee) – Enid, OK – October 7, 2015
The work is not hard. This is not a job for someone who is used to being fast paced. You have lots of time doing nothing but standing behind a counter. The Front desk staff are all OK to work with, but the Management sucks. The General Manager is only out for herself. She stabs people in the back and fires people left and right in order to hire her own family members in their place. I would not recommend that anyone work for the Country Inn & Suites in Enid, OK due to Management and Ownership.
Front-desk Auditor (Former Employee) – Gurnee, IL – September 23, 2015
I was hired on on my birthday of 01-03-2014. At first, my hours were about 30-40 hours per week. I learned a lot about the job and picked up on many things very quickly. Two months later, the hotel owner sold the property to another owner. They kept the same employees except for the hotel manager. I had to help train the new hotel manager and show him everything I new about the job. After several months, the new manager began to hire several more front-desk auditors and reduced several employee's scheduled hours. My scheduled hours went down from 40 hours per week to about 20 hours per week. They then reduced my hours again to about 10 hours per week. By then, I have had enough with that job and put in my two-week notice to leave the position.
Clientele was great.
Went through different owners and managers. Low hours.
Guest service representative /Front Office Manager (Former Employee) – charlotte nc – September 15, 2015
day starts at 6am reports check ins check outs, reservation assist a team of 7 desk employees work with house keeping staff maintenance, and houseman to make sure the property is at its best on a daily
Guest Service Manager (Current Employee) – Conyers, GA – August 26, 2015
provided professional and courteous customer service to arriving, departing and in-house guest. • Trained employees. • Overhead of eight employees (including housekeeping staff) • Responsible of hotel inventory. • Made Sales calls to local companies and businesses • Booked large events, and booked the meeting room. • Responsible for remedying customer issues. • Responsible for customer financial transactions and cash deposits
Laundry and Housekeeping (Former Employee) – Traverse City, MI – August 8, 2015
Working here was awful but I did learn somethings about work, people and who I want to be. I know that I was not ok with watching others slack off while I worked my butt off but the company was. The best and worst experience ever.
A typical day would consist of checking the drop offs and drop in list and making sure the customer have a safe drop off or drop in and insure they have a proper check - in or check out into the hotel.