Housekeeping Supervisor (Current Employee) – King George, VA – December 29, 2016
As housekeeping supervisor , my work day would starts with insuring that the housekeeping personnel had their assigned rooms to do .I make sure they had the adequate amount for supplies to complete the task . I learned how to enter act with the personnel I was responsible for , and how to motivate them to be professional and efficient in all of their task . I worked closely with management to insure a productive work environment and to get advice on how to meet all of the housekeeping personnel professional needs . Although at times I had problems with a few people on my team that was having trouble keeping up with their work , I was able , along with management to find a solution . That was the part job I enjoyed because I got to help the people on my team with some of the problems they were having keeping up with their work .
Responsible for auditing all procedures, labor, record keeping,a/p,a/r
Accounting Manager (Current Employee) – Portland, OR – February 2, 2017
Labor review, balancing audit. ready a/r for mailing, ready a/p for entering for corporate to pay. Make TA commission payments Month end reports. Computerized programs to pay a/r. Record keeping to corporate office. Receive funds for a/r payments, enter into system. I am given the opportunity to work at my pace and see to it all things are done. The hardest part of the job is the job load, It was small in the beginning and has doubled in size over the last 5 years.
The most enjoyable is the people I get to work with.
Free breakfast and time off to exercise for health. Good benefits.
Night Auditor/Front Desk Clerk (Current Employee) – Austintown, OH – September 1, 2016
I work the night audit, which is one of the best shifts possible if you want to be by your lonesome for the most part. Aside from however many check-ins you may have or how many walk-ins you may have you are on your own for the most part. Laundry is usually light, only a couple loads if that most of the time. The atmosphere is easygoing, you only talk to 2-4 coworkers at most for a few minutes between the time you arrive and the time you leave since you relieve one person and 2-3 people relieve you (AM, Breakfast, and Maintenance)
Most of the time you don't have many customer issues, the housekeepers usually do a pretty good job of actually doing their job, and most people are satisfied with it. Unfortunately, turnover tends to be high at times.
Lots of alone time, easygoing atmosphere, solid hours, nice basic paycheck
No benefits, Little or no opportunity for growth or advancement
Greeting all my staff members and fixing all issues that are encountered by guest and team members. I have learned time management and the importance or team work. Management company and manager have been very helpful in making sure our hotel succeeds. The hardest part of my job is not always having the tools I need to repair issues. The most enjoyable part is building trustworthy team.
Great team work, good support system from Management
Houseman (Former Employee) – Naperville, IL – August 10, 2016
ok place to work if you need the money. pay is not great over all for regular employees, don't know about salary or management. base pay is $8.50 with only 2% pay raise a year. great co workers and supervisors. if you are looking for permanent full time hours you must be willing to work all shifts within a work week. meaning very little personal or home life. peak seasons is summer, a lot of work and over time. slow season hours are cut to half for full time and most part time employees are let go. you can pick up more hours working different shifts or different departments during slow season. if you are not afraid of hard work and little pay this is the job for you.
free lunches and employee parties, benefits are also very good.
irregular sleep, little personal or home life, and terrible pay.
My typical day at work is greeting the guest when they walk in the breakfast room. I tell them "Good Morning" How are you doing?" During the weekdays I am not as busy as I am on the weekends when there is are a lot more people traveling. My co-workers that I work with they are easy to get along help them out when they ask for it. The hardest part of my job is trying to be patient with the guests. The most enjoyable part of job is I love being in the Hospitality Industry and get to talk with people from all over near and far.
Night Auditor/Front Desk Clerk (Current Employee) – Charlotte, NC – February 12, 2017
Management has an open door policy which makes it easy to address concerns or present new ideas about property. Regular guests are always a pleasure to have. Employees are nice and easy to get along with.
Front Desk Clerk (Former Employee) – Watertown, SD – October 13, 2016
Great place to work. Regulars are wounder full. Housekeepers work hard to maintain a clean place. Manager is great she works hard and is really a great boss to work for. As she understands life and things may come up unexpected. All around a great place to work. Just no medical offered to employees.
At times is a great job, but has serious failings.
Front Desk Associate (Current Employee) – Hot Springs, AR – April 28, 2016
Job can be boring at times. Sometimes you can go all day without anything substantial to do, other days it's a madhouse. Housekeeping in our hotel in a joke. I've spoken to my manager repeatedly about the multiple complaints I receive everyday and nothing is ever done. It is really is an easy job which is why I stay but the housekeeping and management is so difficult to deal with. Except for the 4 people that work the front desk, there is not another employee in the hotel that speaks or understands English. So when I try to explain anything to housekeeping, breakfast, or maintenance they never know what I'm talking about and vice versa.
Free breakfast if you can stand the food, easy work most of the time
No benefits whatsoever, low pay, no advancement, no lunch breaks (you just work through), always having to go behind housekeeping and maintenance to either fix or apologize.
Breakfast Attendant (Former Employee) – Newnan, GA – August 8, 2016
No breaks, no benefits. Learned to improve customer service skills. Had to be flexible to keep up with the unorganized management. Hardest part of the job was filling for others who were otherwise supposed to be on the job. Most enjoyable part of job was working with cancer treated patients an seeing them get better.
Front desk receptionist (Current Employee) – Dalton, GA – August 3, 2016
I had fun working here; It was mellow and easy to get a hold of managers and such. I liked working alone as well; the guests were awesome, as well as the staff and managers. The owner was there a majority of the time, which told me that he really cared about the hotel. He also kept up-to-date with maintenance work on the entire property.
There were no benefits
WIth every signup you recieved points as a Carlson club member
room attendant (Former Employee) – Port Orange, FL – August 18, 2016
I truly enjoyed working with everyone there. We were a great team and rated number one in our franchise. However I was usually had to work 6 days a week and did not receive a raise until I quit. Never received vacation pay.