Information Systems Analyst, Santa Cruz, CA - July 5, 2017
I was with the County of Santa Cruz for nearly 16 years. Most of my time was spent with the information service departments of the Health Services Agency and the main County Center Administration site. My duties revolved around county employee needs as related to their desktop computer system. Generally this meant resolving various types of computer related problems. There were times when it required being a teacher and showing employees how to use both new hardware and or software. This meant that there were times you had to take a hands on approach and help quell the fears that long time employees were having in understanding why changes were necessary. Of course while this part of the job could be a bit stressful it was generally also the most rewarding once you knew that the employee was able to handle their new requirements. .