My duties at Covenant House Washington were to assist the director in various ways. I prepared correspondence, created spreadsheets, managed donations, manned the front desk and conference rooms and implemented more efficient methods in the office. I also counseled homeless youth and found city services that could assist them.
I learned a lot about city services and how a non-profit organization carries out it's mission. Management and staff were committed to the goals of the organization.
the hardest part of the job was the not being able to help certain people who didn't meet the programs criteria. The most enjoyable part of the job was having my ideas implemented in the program.