Covenant House Employee Reviews

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Stressful
OUT REACH WORKER (Former Employee) –  Philadelphia, PANovember 8, 2017
Very stressful place to work. No chance of moving up and bad pay.Some days you be assaulted at work by residents. Co workers are very immature and not team players.
Pros
Free lunches
Cons
Stressful
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Relaxed atmosphere
Systems Administrator (Current Employee) –  New York, NYNovember 5, 2017
Overall a great place to work. It's also helpful knowing that your helping homeless youth. Everyone who works here shares in the same philosophy. The location is easily accessible from Penn Station.
Pros
Relaxed atomsphere
Cons
Expensive health benefits for entire family
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It's a fun place
Outreach Coordinator (Former Employee) –  Washington Navy Yard, DCOctober 23, 2017
The Covenant house of Washington is a fun place if your into to social work. If not your going have an hard time adjusting to the setting of the organization.
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Poor Management Issues
Resident Advisor (Former Employee) –  Atlantic City, NJOctober 3, 2017
Poor management can be the worst experience on a job. When employees don't feel appreciated, it makes for a tense atmosphere. Managers should concentrate more on adjusting working conditions to accommodate workers needs and make them feel like they want to continue on regardless of thing the manager cannot control. But when a manager is distant and shows favor towards some employees and no respect for others it is not good.
Pros
Ability to mentor youth
Cons
Not being supported by upper management
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Relaxing environment
Secretary (Former Employee) –  Orofino, IDOctober 3, 2017
Nice people
Relaxed atmosphere
Good co workers
Enjoyed Quicken Accounts
Everyone is very friendly and helpful
The office is close to home for a short drive to work
Pros
relaxing place
Cons
not many hours
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Enjoyable enviorment
Receptionist (Former Employee) –  Houston, TX 77006October 1, 2017
It took some getting used to at first but was very easy to get used to a friendly environment that felt like a big family. I learned so many new things as a receptionist like managing a phone, answering questions about the company and solving problems and overall being helpful . Not everyone was easy to get used to and a lot of people took there position in authority out of hand with disrespect but I rarely took anything personal and even if I did I learned to stay positive because I know if I'm to kind about a situation they learn to stop there aggression and in the end they did. the covenant house was very joyful.
Pros
never pressured
Cons
short breaks
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Productive work place
Financial Analyst (Current Employee) –  New York, NYSeptember 22, 2017
Friendly workplace culture. They work hard to raise money to serve homeless youth and children from poverty to prosperity. They help restore hope and safety and stability for all.
Pros
Annual Events To Raise Awareness
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It was ok
Customer Service Associate (Former Employee) –  Charleston, WVSeptember 20, 2017
Working at Covenant was stressful due to some of the demands of the homeless population. Most of them were quite pleasant but you have those few that think the world owes them everything and they could be quite rude. We had the general public coming in there needing their utilities paid and things like that so these rude people would sometimes try and intimidate them. Management would just stay upstairs and do nothing. We had to monitor the washers and dryers and the showers and that could be a mess if they didn't want to wait their turn.
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Dont do it
Residential Advisor (Current Employee) –  Washington, DCAugust 31, 2017
Its not what its made out to be. Management, ethical standards and professionalism are extremley poor.There are no advancement opportunities. Lastly, staff are over worked and under paid and under appreciated.
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Prodcutive and face paced
Service Manager (Current Employee) –  Newark, NJAugust 27, 2017
Great place to work if you love working with young people. Don't get too attached to the youth, as it can become emotionally draining. Prepare to work a few hours a week past your schedule. Staff is cool, but you will need some tough skin when trying to enforce discipline to young adults.
Pros
Free food, benefits, the pleasure of knowing your work is directly helping someone
Cons
payrate, stressful days when crisis happens
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Encouracing social environment
Assisting kitchen chefs in preparation of meals (Former Employee) –  Dayton, OHAugust 17, 2017
Covenant House is under new management and I admired the staff that I worked with . The clients were vibrant and fascinating people that were an honor to serve .
Pros
employees recieved free kosher lunch daily
Cons
limited room for advancing career
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Covenant House
Volunteer - Minister/Counselor/Mentor (Current Employee) –  New York, NYAugust 14, 2017
Great to work with the kids. They are full of life. Work with them just gives me so much to be encourage about. They are so inquisitive about the Bible.
Pros
The kids
Cons
The time expire too fast during the counseling session.
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excellent
Case Manager & Resident Advisor (Former Employee) –  New York, NYJuly 26, 2017
Responsible for managing each clients case through the entire lifecycle
 Meet and prepare a needs assessment and plan for each client.
 Encourage and follow each clients progress in their assigned work related programs.
 Assistance and referrals to other programs, housing and medical coverage
 Provide services to clients with substance abuse disorders.
 Assessing clients’ psychosocial status and providing advocacy and counseling.
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Servicing the same clients time and again after they are discharged from the program. It is like a revolving door.
Case Manager (Current Employee) –  Fort Lauderdale, FLJuly 25, 2017
Free meals and pleasant staff.

Helping the clients achieve their goals is the most enjoyable part of the job.

The most stressful part of the job is when there is an incident and staff has to question clients and generate an incident report.

Also servicing the same clients time again after being discharged from the program.
Pros
All meals are free
Cons
I have not gotten a raise in over 15 years
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Good
Research Assistant (Former Employee) –  New York, NYJuly 19, 2017
When I worked a Covenant House, I did have a good experience to see how different departments work. I like the main bldg.I like the Director, staff was pleasant
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Productive and fun workplace
Volunteer (Former Employee) –  Houston, TXJuly 18, 2017
I loved working at the covenant house,while i was there i did outreach and made to go bags with the other volunteers and we drove in the outreach van to go hand them out to the homeless, it was a meaningful humbling experience and i would do it again.
Pros
free lunches
Cons
you dont get paid for it.
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Powerful Mission - Damaged by Weak Leadership
Grants Manager (Current Employee) –  New York, NYJuly 11, 2017
Covenant House New York is one of the largest and best rated (by HUD criteria) shelter and TIL in New York City. It house it offers a vast array of wrap-around services, including, but not limited to: job skills development, work certifications in security, food safety, nursing assistants and retail, CHNY also has a full service health center, drug counseling, extensive legal services, a human trafficking program, numerous workshops on budgeting and money management, as well as a high quality housing placement department.

Despite all of its many strengths, the impact that CHNY could have on the young homeless population is very poor worker morale. There is constant management turnover and a merry-go-round of approaches to case management. Also, the company has been hampered in hiring better staff on account of its relatively low pay rates, especially for direct service providers.
Pros
numerous services, high quality psychological assessment, good personal accomodations
Cons
weak management and low pay
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it was an experiment to remeber
Office Assistant (Former Employee) –  New York, NYJuly 1, 2017
i honestly learned working for covenant house on how much they don't really do for the children in need so much is given to them that they do not give to the young adults there.
Pros
free lunch
Cons
no benefits
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Productive workplace with teenagers
Intake Assistant - (Volunteer) (Current Employee) –  Fort Lauderdale, FLJune 24, 2017
Provide walk-in services such as keeping records and filing, answers NINELINE calls, and
interviews youth wishing to be admitted into our programs. The NINELINE is a 24-hour
crisis hotline that provides information and support to teens and/or their parents in
crisis.
o Completing initial intake assessments, determining eligibility for services, crisis
telephone counseling to youth and adults, as well as general telephone information and
referral services.
Pros
Free Lunch - Great team work
Cons
Healthcare
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Working with homeless at risk youth
Vocation Specialist II (Current Employee) –  Newark, NJJune 16, 2017
You must love working with at Risk Youth to work at Covenant house. The youth can be challenging but again very rewarding. They all have a story and you are there mentor in making a difference in there lives.
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Overall rating

3.8
Based on 102 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.4
Job Security/Advancement
3.3
Management
3.5
Culture
3.7