Covenant Medical Group is a wonderful organization in which to find success through employment.
Patient Care Representative (Current Employee) – Lubbock, TX – May 25, 2015
Everyday is a new experience assisting people in the community and has provided me with a plethora of learning opportunities. The health care field is ever-changing and presents new challenges that enable growth, both for patients, physicians and all medical staff involved in the day to day running of a multi-physician, multi-specialty facility.
My co-workers have been essential in my success, especially as new policies and procedures were introduced. The adaptability and innovative nature of my fellow co-workers assisted in some rather difficult transitions. The management has always been supportive and understanding, as well as creating solutions for issues that transpired during our transition process.
The most satisfying aspect of my job is being able to assist physicians, nursing staff and patients communicate effectively as it pertains to the overall well-being and health of the patient, and the level of excellent care they receive from their respective provider.
I am able to contribute directly and indirectly through the services I provide at the front desk position and the end result is quite often a patient who feels assured that their concerns are being addressed.