Customer Service Representative (Current Employee), Chattanooga, TN – August 5, 2014
Pros: good money and benefits once (if!) they hire you; brand new cubicles, carpet, and office chairs; some cool co-workers
Cons: working weekends is required, shady temp-to-hire situation, exhausting work load
I'm just gonna start rambling:
You are required to have a 4-year degree to get a job on the operations floor at Covenant.
Everyone gets hired through a temp agency at first. When you're offered a job in operations, they promise you that in 3 months you'll be hired on by Covenant, making $36,400 and then $39,000 in 6 months with the potential for quarterly – more... bonuses. So, you do what any young professional would do in said situation and bust your butt for the company so that they'll hire you. Next thing you know, it's been 7 months, and you're still making $12 an hour through Randstad.
It's an okay place to work if you can manage stress well, just typical office politics and bureaucracy. Also, be warned that they are an extremely rightist, Christian company. Prayers will be said at meetings and pizza parties. The phrase "thanks Obama" will be used by the owner, who is (unfortunately) very involved in the business.
Management starts out very encouraging when you are brand new, but after about three weeks, you are thrown to the sharks. The work itself is tough to learn at first but can be enjoyable once you start to get the hang of it.
Most everyone has to stay past 5 to get their work done. This is not somewhere you can get away with clock-punching.
Operations floor employees are also required to work weekends (both Saturday and Sunday) every fifth week (that's right -- 12 straight work days once every month) without any additional pay for the salaried employees. – less
NO home time and they have no respect for their drivers and their needs. Pay is stupid and they match up team drivers that are not compatible. I ended up by myself when my co-driver quit and I was stranded until I could get a new co-driver. They would not let me drive to a nearby terminal.
Data Entry Clerk (Former Employee), Chattanooga, TN – June 26, 2014
Pros: good company to work for good environment
I handled thousands of calls a day to advance money to truckers while out on the road till payday. Was a very stressful job an made lots of truckers mad when couldn't supply them money but always took care of what needed to be taken care of in a timely manner. Hardest part of this job was not being able to help them when they needed it.
OTR Team Driver (Former Employee), Chattanooga, TN – April 18, 2014
Pros: good health care
Cons: too long road time.
Not a lot of waiting for loads. Team driving situation not preferred. Had good relationship with driver manager. Hardest part of job was being on the road for 3 to 4 weeks at a time. Enjoyed seeing a lot of country.
Truck Driver (Former Employee), Chattanooga, TN – January 27, 2014
A typical day for me is pickup and deliver cargo on time to there destinations. After every load I complete a log book for DOT purposes. When I worked for Covenant Transport Inc. I was a certified driver student trainer and discretionary driver meaning I had the ability to make decision without calling the company . I had the opportunity to train diverse – more... personnel's to new levels of success . I learned that every load must be delivered on time an not a minute late. Management was very helpful when needed. The hardest part about the job was being in the bad weathers; like snowy weather, rainy weather, and high windy areas. You must stay focus and alert at all times. The enjoyable part was being a trainer and helping someone reach their goal. – less
Over the road driver (Former Employee), Chattanooga, TN – December 4, 2013
Not a great place to work if you want any kind of social or healthy life. You walk on egg shells and are always at a constant high level of stress. Best parts about the job is talking to customers, helping drivers, and only those few people not trying to brown nose.