Customer Communications Specialist (Former Employee), San Antonio, TX – August 15, 2014
Allows for progression as long as an individual is willing to dedicate time and attention towards gaining experience. Effort in putting one's self out there to be noticed and recognized is necessary if looking for additional options within the company.
Integrated Service Specialist (Current Employee), Tucson, AZ – August 4, 2014
Pros: foosball table and lunch
Cons: management and work processes and staffing
A typical day at work consists of going to my work station, logging into my computer system and pulling up all my programs needed to do my duties. I've learned to handle difficult files and negotiating with providers to save money for our client. Some of my co-workers are awesome and fun to work fun. The hardest part of my job is finding ways to keep – more... me busy once I am done with my work. The most enjoyable part of my day is when I get to go home. – less
Staying busy, taking multiple phone calls, handling disputes and correcting billing accounts for Kentucky Medicaid.
Pre Authorizations Rep (Former Employee), Tampa, Fl – July 3, 2014
Pros: compensation, learning new things about how medicaid works on the back end.
Cons: temp position.
Providing Authorizations for both inpatient and outpatient procedures for Kentucky Medicaid, verifying that insurance is still active, taking phone calls from providers to verify if any procedure requires authorization or is a covered benefit, verifying if providers are in or out of network. Always learning new things with insurance changes and ICD9 – more... Code updates. – less
Pre-Authorization Representative (Current Employee), Tampa, FL – June 27, 2014
I have been with the company many years and have steadily watched it go downhill. There is rampant favoritism and the only way to get ahead is to suck up to the management. I don't feel that the majority of the management teams know exactly what their job is. It is not a company that cares about it's employees at all. I would not encourage anyone to – more... apply at this company. – less
TCM Case Specialist/ Intake Processor (Former Employee), Tampa, Fl – June 26, 2014
Enjoyed working for this Company for 15 years. Learned alot about Workmans Compensation and how to assist patients to return to work in a timely manner. I consider myself to be a team player and get along with all my co-workers.