Cox Communications Employer Reviews

Working as an engineer gives me a good feeling of accomplishment. Building something from a simple idea and following it through to a completion of a project is exhilerating. The most rewarding part of this job is: as problems arise from day to day, finding quick solutions and implementing them at a moment's notice makes one feel as if they are really – more...  accomplishing something. In this field, the compensation and communication with managers on company goals are excellent. – less

4 ten hour days some days would be a little longer than others. Normally help was pretty much available if needed. the managers were all great people always looking to help you succeed. the weather could play a tough role in your job. my favorite part of the job was to help others.

A wonderful company to work for. They are going through considerable transition that may affect be a distraction for awhile. Great people.

I had a company vehicle and gas card with a toughbook. I used it to clock in and see my appointments for the day. I learned to be patient with people and although what I was doing was the same, every situation was different. Management was not well. My co-workers had the same frustration of being over worked. The hardest part of the job was not having – more...  everything you needed to do the job effectively. The most enjoyable part of the job was the satisfaction of helping people who really needed it and being part of a company that gives back to the community. – less

Work hard, play hard, very productive company, with a great company culture. I wish I would of stayed with them, rather than moving on to another broadband company.

Cox is a very stressful job where management does not care about the employees.

Be on time to first job, clock in at the location. learned how to use different ways to locate all facilities underground. Management took care of there employees and they also always provided the tools and knowledge you needed to go get the job done. I worked with a great bunch of guys and lady. having to work with contractors of different companies – more...  who used us to locate our cables. – less

Really is a great place to work. Fun co-workers and lots to do.

just unhealthy enviorment very unorganized also alot of thefts

Inbound calls handling billing, customer services and sales. Very positive work place.

I enjoyed the field work and being a Team Leader, but once I was sent into the call center it was not a good job fit for me. I have worked physical labor all my life and answering the phones was not at all where I wanted to be. I enjoy customer service, teaching new techs the job, solving issues, and resolving issues for frustrated customers.

A typical day at work will be fun. Never a dull moment. I learned from that job that everyone counts. The job has its ups and downs.

People are super nice
Good pay
Free cable
Good Management
Flexible work schedules
Good benefits
Career advancement available

Working with Cox interesting.The coworkers for the most part were okay , there were a few bad apples in the bunch who would still your sales.

I am self motivated and sales oriented. Customers are always first, my goal is to always provide excellent service which makes me top sales and top awarded associated in my department currently.

+100 calls a day customer service work with great benefits.
Learned a great deal about myself and customer communication.
My boss was wonderful but had a lot of responsibilities on his plate.
Co-workers were AMAZING, they will contiune to be life long friends.
Hardest part was not taking customer comments personally.
The best part was the people I worked – more...  with and the discount on my personal cable bill didn't hurt either. – less

It was a temp job from Adecco, just a few days. I learned about the inside of a cable box, electronics etc.But there was a lot of waste and mistakes, and nobody wanted to step up and improve production.

Reviewed customer accounts on daily basis, updated each account per customer request. Scheduled installations individually as well as re-scheduling. Most co-workers were very helpful in offering advice. The most difficult part was arguing with certain customers who insisted their accounts were current when they had not made payments in several months. – more...  The most enjoyable part was correcting reception problems that were in most cases easily corrected. – less

If my company hadn't been sold by cox I still would work there...

Good place to work and gain sales experience. The main problem is that there is no job security. There are constant changes. One day your woking and another day your scared that its going to be your last day. Most of the customers are very rude. Management is constantly hovering over you making sure that the job is being done correctly but the worst – more...  part is that if you do make a mistake, management criticizes you in front of the customers. The pay is good if you meet your monthly quota. The discounts are really good too. – less