Pros: we would get a bonus, and a lot of luncheons.
Cons: the breaks were short, and the benefits were not good
I received calls everyday from customers. This was to apply for cable, phone, and interment service. Assisted customer with their past due accounts and also trouble shoot their phone and internet service. The hardest part was when you had to explain to people over the phone how to program their remote and they could not do it and we had to send a technician out to help them. When you were able to resolve the customer concerns over the phone instead of sending out a tech.