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27 reviews

CPSI Employer Reviews

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Travelling to Train Hospital Personnel in Medical Software
Medical Software Trainee (Former Employee), Mobile, ALMarch 3, 2014
Pros: good pay when finished training.
Cons: travelling to train others without proper previous training for me.
Sat at computer for 8 hours, 8 weeks, to be trained. We were not given adequate, professionally-done, interpretable instruction.
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N/A
Medical Billing and Coding (Former Employee), Mobile, ALFebruary 26, 2014
Poor Management, work overload low salary. Positive great training.
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1st "Real" Job after College
Conversion Coordinator (Former Employee), Mobile, ALDecember 13, 2013
Pros: benefits
Cons: pay
This was 20 years ago and any review I offered would not be indicative of current or recent environment.
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It's a descent company with low pay
Administrative Assistant/Contracts Dept (Current Employee), Mobile, ALOctober 29, 2013
Pros: learning a lot
Cons: some of the management
It's an ok work environment. It's pretty non stop. I landed a bigger job at this company in January of this yr. In the home health Dept as a rep that teaches nurses how to use our software. After waiting 6 months, and being told that whole time that the job was mine, the company decided to not fill the position. The job would have doubled my now low – more... pay. I've been moved to another position doing much more work with no advance in pay. I've been employed here almost 2 yrs. part time at first then when full time later. My day consists of pulling calls from the que, calling and finding out needed info. Handling Contracts with our hospitals Nationwide. faxing,typing, copying,scheduling setups with our hospitals and our payers nationwide. Making sure Insurance company paperwork and our hospitals are linked for claims and remits. Lots of little details to remember. – less
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having a place to eat
Processing Clerk (Former Employee), Mobile, ALOctober 11, 2013
Pros: having lunch on the job site from different places
Cons: standing on your feet for long period of time every day...
my typical day at work is standing behind a stuffing machine for more then 8 hrs a day....
i have learned how to use the data entry on the computers...
the management is great and they treat their employees like kings and queens...
my co-workers are great as well, if you need some help they were there to help out in anything you needed...
the hardest – more... part of the job is standing up for a long period of the time during working hours...
the most enjoyable part of the job is making money and staying over to make overtime.. – less
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Great working conditions
Application Representative (Former Employee), Mobile, ALSeptember 20, 2013
Pros: job security and opportunity for advancement.
Cons: located too far from family.
Great job and benefit package. Resigned to move closer to family.
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Long hours, but very secure job.
Collection Representative (Former Employee), Monroe, LAAugust 15, 2013
Pros: four day work week, job security
Cons: dull work environment, calling and speaking with irate people.
A typical day at work consisted of making sure I had my list of calls for various hospitals, setting my computer and headset up, and calling individuals who had outstanding balances on hospital bills. As an employer I have no real complaints about the company. They try to provide solid training to their employees during their first few weeks. As a person – more... who had to make a certain amount of calls each day things could get a little stressful. The biggest problem with this job was talking to rude or irate people who refused to listen or cooperate. – less
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Very Relaxed Environment
Customer Service Representative (Former Employee), Mobile, ALJuly 24, 2013
Pros: personal cubilcle; relaxed environment
Cons: pay does not match the work load
A typical day at work was very busy. I learned an ample amount about insurance procedures. The management team was very nice and helpful. My co-workers were nice but I did not speak with them much unless we were assisting each other with an issue. The hardest part of my job were the quotas that had to be met at the end of each work day. The most enjoyable – more... part of my job was the atmosphere. – less
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Review
Support Representative (Current Employee), Mobile, ALJuly 11, 2013
Pros: great people
CPSI is a great place to get your start in the Healthcare IT industry. There are a lot of great people who work at this company. If you enjoy traveling and have a passion for explaining technical information, this would be the ideal career.
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Hard hours for little pay in room with no windows or even pictures on the walls
Collections Agent (Former Employee), Monroe, LAJuly 9, 2013
Pros: good medical benefits
Cons: long hours little pay
Entered cubical with non stop calls either coming in or out. Quota's to meet of how many calls made a day. Customers cussing your out over there bills or just being rude because they can. Management was helpful. Co-workers were fun and made it worth the time. Hardest part was the long hours away from my kids with little pay. Was thankful for the good – more... medical benefits. – less
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Nepotism
Support Representative (Former Employee), Mobile, ALJune 19, 2013
If you are female, gay, or related to someone in a management position this is the job for you.
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Fun, Hardworking and great work environment
Support Representative (Current Employee), Mobile, ALApril 30, 2013
Pros: benefits, great management, good working environment
Cons: travel
My job entitled customer support with the software and ability to speak and perform to my best. I would work on issues that sites had with the software and would help them resolve the issue with research and testing. I would get a list of issues that would need to be completed and resolved with in a certain amount of time while also taking in new calls – more... from the customers. I work together with my co-wokers as a team and to resolve issues faster.The hardest part of the job was the traveling. The most enjoyable part of the job was the overall help the management team had to help any way possible and made it feel more of a family environment. – less
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Nice places to work
Medical Claims Follow-up Representative (Former Employee), Mobile, ALApril 15, 2013
Pros: lunch breaks an hour long, great people
Cons: was not chanellenging enough after learning the basic
A typical day at work was me calling different insurance companies trying to resolving unpaid claim issues. I learned how to work there phone and computer systems. Upper management was not seen very often. My co-worker was all very professional and nice.
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An overall great experience
Customer Service Rep (Current Employee), Mobile, ALMarch 21, 2013
I absolutely love this company. I wish the job was not temporarily. The hours are great and the people are even greater. I have learned so much information about data entry. I will truly take this as a learning experience.
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Family company competing at a high level.
Senior Support Representative-Pharmacy (Current Employee), Mobile, ALMarch 2, 2013
I enjoy my job and those I work with. I am currently seeking to live elsewhere from Mobile, AL.
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Billing Representative
Billing Representative (Former Employee), Mobile, AlabamaJanuary 28, 2013
Pros: 15 minute break
Im a very hard worker and love to learn new things. my work day started at 8:00 a.a til 5 :00 p.pm Monday through Friday, my task varied on days.
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Not a very employee-friendly environment
Receipter (Former Employee), Mobile, ALJanuary 24, 2013
Pros: benefits offered, little to no phone use required, overtime available.
Cons: lack of sufficient training, inadequate compensation, poor level of employee appreciation
Strict work environment where productivity was regarded greater than the producers. All employees, including management, were underpaid and operated under a medium-high level of stress daily. Training was at a minimum, and team work was scarce. I learned time management skills, and the importance of self motivation. There was little to no work on the – more... weekends, and workdays ended by 5:00 pm whenever possible. I enjoyed the opportunity to spend more time with my family. – less
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Working At CPSI
Collections (Current Employee), Monroe, LouisianaOctober 5, 2012
Pros: healthcare, overtime, experience in hit, life insurance
Cons: long hours, cold working environment, unprofessional co-workers, unrealistic quota, outdated/complicated computer program/system
Long hours M-Thurs,overtime available on Fridays (sometimes mandatory if behind on calls).Have gained experience and more knowledge in Healthcare Information.The supervisors are nice and willing to help when needed.I like that many hospitals and facilities offer assistance to persons who may be indigent and/or temporarily not able to pay for care provided.I – more... keep to myself, therefore am not involved in cliques and mess.I believe that we should be paid more for the long hours we work.Unfortunately there is little to no room for advancement.I do not like how we are required to make 12 calls an hour and the hour we get for lunch and the two 15 minute breaks are calculated into the 12 calls per hour standard and if the system is running slowly or there are problems with the site (getting constantly kicked out or it freezes) you can pretty much hang up reaching the quota.I hear collectors talk about patients/guarantors very badly and constantly cursing,and holding long conversations that have absolutely NOTHING to do with work,the supervisors either do not hear it or chose to ignore it.For example they talk about how people are not able to pay their bills,how they hate talking to old people,and other situations/circumstances that should not be made fun of.They should realize that they never know when/if it may be them in those same situations.That is VERY unprofessional and tacky.And be forewarned, if you are a cold-natured person/do not like being cold,be prepared to freeze!!The air conditioner is unneccesarily and constantly too low. – less
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Just like all Mobile Alabama jobs
Software Services (Current Employee), Mobile, AlabamaSeptember 20, 2012
Pros: you get to travel so you don't have to put up with these people
Cons: you will get slammed at the hospital and worked to death at home
I'm going to be honest. *EVERYONE* hates this job. You will have some that love it, (but that’s usually b/c they are in good with someone in power.) There are workers that use profanity all day and management doesn't see it. There are others that do their job very well and haven't been promoted while others with 1/3 experience get promoted b/c they – more... knew the right people. Your co-workers are out for themselves too. Be careful. If something happened that you didnt think anything of, you'll be called into the office when you get back home over something you had NO IDEA that was a problem. I have people in OTHER DEPARTMENTS coming to me and telling me what was being said about me, and it's all untrue. If you get let go, you'll never know what was said that got you done in so therefore you can't defend yourself. If you get liked, folks will look out for you. If not, you're on your own and will be let go (or quit) in about a year. I suggest you come to this job if you are hard up for work, get what you can from it and find something better. My class was told IN TRAINING that if "we don't like you, we WILL get rid of you. It may take a while, but we will do it." They weren't playing. You won't get this job unless you know someone and they can pull some strings for you. The person who got me on the job quit the week I started b/c they tried to demote them. That person had been on 10 YEARS. Now, a girl that's worked there for less than a year does her job. – less
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Tech monkey with no bananas
Technical Support (Former Employee), Mobile, Al.September 17, 2012
Pros: travel, never dull
Cons: pay, managers
This was a great place to work except for the pay and managerial style. If you enjoy problem solving on *NIX servers then you will enjoy being knee deep in problems to figure out. If you need instruction on how to go about fixing issues then you should probably apply elsewhere.