Sloppy company. Lazy managment. Sketchy branding.
Pros: weekly pay, paid vacation
Cons: uncertain hours and pay. Everything stated in my review!
This company has a policy that's supposed to promote workers who advance through a "Par" system to Par1 or 2 to only be the employees considered for cross-training; However they play favoritism, making experienced employees with the ranking and seniority in place wait to advance, while forwarding newer amateur employees who are barely a rising star. This is against policy and is clearly discrimination.... something they claim to not represent.
My overall experience with this company was bad. They do not have good management who respect their workers, or know how to implement the by the book rules that they are supposed to instill. The Tinley Park location should be put out of business for their lack of properly keeping the kitchen sanitary. There is caked up eggs under the grills that are supposed to be pushed away and cleaned beneath. There is mold in the dish-room area. NOBODY does their MAC duties! NOBODY!
You never have a set schedule or hours... even if your schedule is made up for the week, if the day is "slow" they will simply cut your hours and send you home.CHEAP!
The grill cooks are favored hands down and sometimes some of the servers, while the rest of employees (back up cooks, dishwashers, prep) are taking on 10 of their co-workers loads and treated like dirt. I was told I would be cross trained and although did all my courses they still refused to give me the hands on training. The branding is sketchy because they do not uphold the values they try to reflect through their image. Management is cheating employers by cutting their budget, so they dont have – more... to lend out as much employee pay; and who knows what they are doing with the rest of the cash.
Their ability to manage financial expenses is questionable (first hand experience listening to managers rattle off). The workers (servers and grill cooks primarily) are talkative, low-class, and half way do their job. Their old fashioned restaurant doesnt look cozy and vintage. It looks like a flea market and its cheap and unsophisticated. They need a bigger restaurant with real tables and room. Their set up with the gift store being in the entrance is tacky.
They are so cheap they cant even afford to get uniforms for their employees or offer free lunches. They waste pounds of so much food at the end of the shift but yet refuse to let co-workers take it home! GREEDY! They should at least provide their leftover food to food pantries.
As far as benefits go... (hahaha!) Yeah right. You will have to have worked there for a decade to get any type of compensation. – less