While working with this company, I have only had a couple occasions where I have had to be in contact with anyone at HQ's, Houston, TX. My pay is "fair" at $.43 cpm, paid every 2 wks via DD. Benefits are reasonable, with matching 401k. I do feel that more direct communication between account managers on the account and drivers was more open and honest, taking into account how decisions made affect the drivers.
Crane Freight was and is a great company to work for, but to lease a truck from Quality trucks is really a bad thing and I would never recommend any one to lease from Quality because they will try to screw you over.