CEO Trainee (Former Employee) – Atlanta, GA – November 11, 2014
I am currently a claims trainee at Crawford and Company. Since June second I have held many different duties and I will continue to have a variety of responsibilities. The first three months I was mostly in classroom style training. I learned the ins and outs of many insurance polices and the process of adjusting claims. After these few month of classroom training I have been assigned to handle workers compensation claims. My daily obligations consist of making first contact with the claimant's employer and the medical provider that treated the claimant. I receive and document a variety of information from both of these contacts, then I implement them into the handling process. Once these task have been completed I go into the claims and review to assure that all information is input correctly and review what further action needs to be taken. If further action is needed then I follow the procedure accordingly to complete what task need to be accomplished. If no further action is needed, then I submit the claim for payment and review for closure.
Property General Adjuster (Former Employee) – Portland, OR – September 23, 2014
Crawford is migrating towards the over-managed side of the pendulum. In a lot of cases, more experienced adjusters are walking away from the frustration of having multiple bosses with less experience get in the way of claim resolution.
The money is good as a commissioned adjuster. There is always work. But there is not enough staffing - at least in the office where I was - and there is no opportunity for any work-life balance.
I liked the people I worked with. Overall, the company culture is not concerned with nurturing employees.
Insurance Adjuster/Claims Examiner (Current Employee) – Atlanta, GA – July 14, 2014
A typical day or work is always busy. I've learned a lot when I started working as Inside Adjuster. Co-adjusters are helpful. The hardest part of the job is pressure when you have not meet the minimum claims to be closed in a day. The most enjoyable part of the job is that all the CAT employee are nice and Co-adjusters/ Supervisor/Managers are so helpful.
Supervisors are so helpful
There are times that we are extending hours of work but not a big deal.
Property and Casualty Claims Adjuster (Former Employee) – Fort Worth, TX – April 18, 2014
In my time with Crawford, it was a decent place to work, most of the supervisors were kind and willing to help out. There were some that liked to be micro managers. I would say if you have a chance to work for this company go ahead but be understanding that you will deal with a lot of irate people cursing and screaming into the phone and it is an extremely high stressful job.
Outside Independent Property Adjuster III (Current Employee) – Reading PA – March 23, 2014
Inspect property damage to both personal & commercial buildings. Work long hours continuously plus weekends sometimes. Work from home has an advantage to set your own hours. Co-workers are very friendly and outgoing. When we work Catastrophes the drive time can be very long at times which interferes with office time.