Pros: meeting homeowners as a first responder.
Cons: always meeting under disaster circumstances, i.e. fire, mold, flood
Inperative to have the compassion and empathy for the homeowners who just lost their home and personal items within the home. For textiles, we offered to restore them. It was most touching to be there when the homeowner was elderly. I always assured them that they were going to be fine and would always try to offer my help even when it was not my job – more... to do so. I looked at them as if they were my parents. – less