CreateSpace Employee Reviews in United States

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Great benefits; horrible management and vision
Content Media Coordinator (Former Employee) –  Charleston, SCJuly 31, 2013
The benefits are great after three years, but the management has no vision. Jobs and departments are constantly added and removed and not managed properly, extremely high turnover, company is always losing money, and there is no degree-specific work. Doesn't advertise as a call center but that is exactly what the job is. 90 percent of the company is call center work. Calls are "graded," emails are graded; high focus on quantity vs. quality.
Cons
poor management, high turnover, ambiguous work environment, call center
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Great benefits
Process Assistant (Current Employee) –  North Charleston, SCSeptember 13, 2012
Great place to work, long hours, learned great management skills, most enjoyable part is meeting different people
Pros
benefits, easy work
Cons
long hours
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A strong company, but not many advancement opportunities
Senior Support Specialist (Former Employee) –  North Charleston, SCJanuary 5, 2015
Overall, CreateSpace was a great experience. I learned a lot and learned it very quickly. However, there was a distinct dead-end to my department. I advanced to a Senior Support Specialist, but it was clear that that was as far as I could go. When my department was restructured, I had the options of starting back at the bottom or moving on to another company. I saw a lot of people lose their jobs based on almost arbitrary restructuring.
Pros
good work culture, fast paced, and informative
Cons
little job security
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productive
WAREHOUSE ASSOCIATE (Former Employee) –  North CharlestonJune 3, 2015
Amazon has the potential to be a great company to work for but as long as they promote from the outside and not from within and utilize the people who actually know the job inside and out it will it will remain a place where the only thing that matters is what the numbers say on a printout never really knowing the people that make that place function
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A good place to work
Instructional Designer (Current Employee) –  Charleston, SCMay 2, 2014
CreateSpace is a very secure company, being a subsidiary of Amazon. While they compensate you very well, expect to work for it. My manager and co-workers are very good at what they do and they are willing to help you if needed.

The hardest part of the job is definitely the work-life balance. You have a lot to get done, and it can be stressful on your personal time.
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Fast Pace Work Enviroment
Production Team Member (Former Employee) –  North Charleston, SCMarch 28, 2012
Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter. Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes. Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates. Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment. Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials. Deliver or route materials to departments, using work devices, such as hand truck, conveyor, or sorting bins
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good place to work
Production (Former Employee) –  Charleston, SCFebruary 22, 2015
made books cut them and put them together and made movies and cd and packed them up and shipped them out to people it was a great place
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New Company
Project Coordinator (Former Employee) –  Charleston, SCJune 17, 2014
CreateSpace was a new company & things were always changing.

I enjoyed being the Customer Service Representative to create training material & teach new hires.
Pros
company picnics, lunch where everyone brought something they made.
Cons
management jobs were given to people from the outside & they had no experience.
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Great pay and benefits but horrible management
Member Services (Former Employee) –  Charleston, SCSeptember 29, 2014
While the job itself was great, the management lacks the necessary people skills to really be a winner. They are very impersonal and treat you like a peon.
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Positive workplace great morale
Customer Service Rep/Warehouse Associate (Former Employee) –  North Charleston, SCJune 21, 2014
Assisted members with their accounts. Typical day included using Microsoft Excel and Word. Answered phone calls and e-mails. Also, worked in the warehouse, shipping and receiving. The hardest part of the job was problem solving. Every day was a new challenge. The most enjoyable part would also be the problem solving. the job kept you on your feet and made every day a new adventure.
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Fun company and a foosball table
Publishing Assistant (Former Employee) –  Charleston, SCAugust 25, 2014
Fun place to work, but there is zero job security. Typical from an Amazon company.
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solid
Writer, Editor, Publisher (Current Employee) –  Miami, FLSeptember 15, 2014
i enjoyed it much. Great time to learn while doing what you love to do.
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Very productive, A great place to work, And the Employee is great
Assembler (Current Employee) –  North Charleston, SCJuly 26, 2012
The co-worker there are great. The managers are very friendly and will help u out alot. I have learn how to put books together. The job is very easy to do and everyone is willing to work with you.
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Great place!
Author (Current Employee) –  Arlington, TXSeptember 25, 2013
Able to write at my own pace and not be rushed! Get the most royalties back I've seen ever. I've created the work and get about 70% royalties.
Pros
free publishing
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Overall rating

3.8
Based on 15 reviews
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