Dir. Lynn Augustine (Current Employee) – Hampden, ME 04444 – December 27, 2017
As a contract employee, I received 1099 as a sub-contractor. The company is growing and developing the business structure well. Employees are trained as DSP's and have the necessary training to meet the consumer and family goals.
Residential Counselor (Former Employee) – White Marsh, MD – December 27, 2017
The CEO needs to hire better people. She lacks structure as well as the supervisors. Someone needs to look into the administration because they do whatever they want and they spend more time trying to have relations with each other.
Medical Receptionist (Former Employee) – Baltimore, MD – November 7, 2017
they are nasty! to much drama you dont have to know the people to know the drama! they dont take care their clients. they are strictly a company about their money. Ive leard to keep my ears and eyes opened at work they are always talking never abide by HIPPA rules. Hardest part was having to go there knowing each client was not well taken care of.
Residential Counselor (Former Employee) – Maryland – September 23, 2017
This company is the most unprofessional employer I have ever had. They never respond to emails, voicemails or coming into the main office they will have you wait for hours just to speak with them. They offer benefits but you only hear about them in orientation and never again. Of all the company's who provide residential and Day support this company is a dollar more than minimum wage you have to live at work to pay your bills go to another company
Short staffed so more hours
No benefits no communication no competitive pay nothing to show they appreciate the employees
As on the top residential facilities the companion of client was the top priority. I worked as a long term volunteer assisting employee with open enrollment and working with house manger to complete clinical update on 250 location. The hardest part of the jobs have the patient to deal with parents to tried to take advance as a primary care given stealing money. The most enjoyable part of the job was seeing smile on clients face when they has a great day.
Endless Audits from the State of Maryland
The sense knowing you are making a difference someone life.
Direct Care Professional (Former Employee) – Rosedale, MD – June 9, 2016
A typical day at work required dedication to assure quality personal care services to individuals with mental disabilities and administrative duties. Long hours and overtime were mandatory and being able to be flexible was a must. You had to be able to work as a team with different coworkers to ensure maximum performance in the workplace. The duties were not impossible but could be strenuous, in other words, your job performance strongly depended on how dedicated you were to your job duties which made taking care of individuals a pleasure especially when you know you have given your best and the individuals are happy and safe.
Management, on the other hand could use some help. The company is based on the who you know scale meaning most people were hired based on who they knew in the company and depending on relationship status were shown positional favoritism that other employees had no opportunity to experience. For example, over time was mandatory if you wanted to have a reasonable pay check but the company only allowed a certain amount of overtime hours and if you made too much overtime you would get suspended or even fired. Some employees were accepted to work as much overtime as they wanted or was needed for a particular house for a particular director whereas other people who were not acquaintances or very well liked did not have the same opportunity. If you made any noise in the company about anything from your paycheck being shorted to unfavorable situations within the company then you were singled out and harassed by administration personnel. The nurse practitionermore... in charge of overseeing medication administration always has a chip on the shoulder and gives bad attitude to employees. I understand that the mistakes made by some employees are very detrimental to the individuals' health and careless, but the nurse is so disrespectful that no one wants to call to report anything to him not just an error but something as simple as a change in medication.
One can advance to a manager position quickly if there is a shortage of house managers but are chosen not based on performance but on how well you are known or liked by administrative management. Once chosen as a first time house manager you are not properly trained and have to figure out your managerial duties or ask other house managers to help until you can drive by yourself. They just throw you in a house and say figure it out. The CEO is very proactive but is not aware of many instances within the company but when discovered, things are addressed immediately but nothing really changes as a result and often times get worse where as everything you do is judged and not acceptable.
This job is a great place to work if you are only passionate about helping people with mental disabilities helping to make sure they have equal opportunities and can get the maximum quality of life experiences this way the unprofessional actions within the company will not bother you but not a great place to work if you wear your heart on your sleeve.less
Bonuses, Affordable health benefits, Easy to advance, Revolving door policy, Up to date trainings and certifications
No raises, Management was not professional, Penalty for working too much overtime, Turn over rate is high
Individual Support Staff, Creative Options (Current Employee) – Rosedale, MD – January 18, 2016
My employment with Creative Options is professional and positive work experiences The ISS (Individuals Support Staff) team of supervisors are supportive and positive. Creative Options offers the most up to date training to accomdate our individuals with their needs that are required.
Residential Counselor (Former Employee) – Columbia – January 7, 2015
There ahs never been a bad day upon arriveing to work. I learned that the job is not about me, its about my clients I care for every day.I had the best coworkers and they made the job easier for everyone.The best part of the job was that I was making a difference in human beings life that needed my help.
I love giveing back to the needy but not the greedy. I have become humble with a lot of care and concern for others.
Positive and productive work environment with opprtunity for growth.
Early Childhood Assistant Teacher (Current Employee) – Aurora, CO – September 8, 2014
Caring and guiding children in all Early Childhood domains. I have learned how children develop, parent relations, and organization skills. Management and co-workers have always been professional and I have always maintained professional relationships and teamwork. The hardest part of my job is being patient and understanding of the children's behaviors and the physical piece of constant bending, squatting, kneeling etc. The most enjoyable is meeting new families and watching the children grow and learn.
After thirteen years of teaching, I am ready to go back into the office and clerical field.
Off work in the summer and school schedule dates
Very little adult conversation and relation, a lot of physical activity.
* I started my work day by helping my client plan his day, we pretty much stayed active until dinner, after dinner my client took his medication, took a shower, then prepared for bed. * I learned what makes my client happy, sad, angry and how to redirect his anger * I was the manager but my supervisor was understanding and trustworthy * my employees were understanding and trustworthy * the hardest part of my job was dealing with the anger problems my client had and the pay * I enjoyed everything else about this job