Credit Union of Texas Employee Reviews

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Fast past environment-high turn over rate-
Sales Representative (Current Employee) –  DeSoto, TXNovember 14, 2017
The company is not a bad company to work for but they have a couple of issues that I believe need to be resolved. The turn over rate for this company is mighty high, from management and staff. The base pay is low, incentives are required through weekly and overall monthly goals. This could lead to end of the month bonuses which is great. Corporate is very knowledgeable on how to provide a great customer services and how they want their brand viewed. This job can become difficult because its understaffed, busy, and the times can conflict. This company has the potential to be better.
Pros
Staff is enjoyable, team oriented, bonuses, Holiday pay
Cons
high turn over rate, under-payed, incentives requirement, work hours change
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serves costumers by completing account transactions
Teller (Former Employee) –  Rockwall, TXOctober 29, 2017
Completing a fast and accurate transaction for members and learning a little bit about them each day. The goal was to learn your members so when they would come in it wasn't just a deposit/withdrawal. We would personalize the members experience.
Pros
Growth Opportunities
Cons
Repetitive
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It is a good place to work
Data Analyst III (Current Employee) –  Dallas, TXOctober 17, 2017
Credit Union of Texas has been a good place to work.

There are some awesome supportive people there.

They have a lot of employee activities to take part in and bring in food on a regular basis to boost morale
Pros
Nice employees
Cons
Not enough home/work life balance
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One of a kind customer service.
Teller (Former Employee) –  Mesquite, TX 75149October 4, 2017
Everyday was a different day. You learned quickly that not always is an individual having a good day, we are all faced with bad days. Being able to make a difference in someones day by smiling and showing them the best customer service possible, could turn their day around quickly.
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The mesquite location
Senior Service Specialist (Current Employee) –  Mesquite, TXAugust 29, 2017
This place used to be better. Don't get me wrong I love my job for the most part. The only thing is that co-workers are lazy and manager doesn't care.
Pros
good pay, benefits, paid days, good co-workers
Cons
manager isn't very good, co-workers are lazy
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Used to be a great place to work
EE (Current Employee) –  TexasAugust 9, 2017
The workplace culture over the past few years has shifted from member service oriented to a hard line sales culture. High quotas and consequences for not meeting them are the hardest aspect of the job. The most enjoyable part of the job is the interactions with the members and being able to assist them with their needs.
Pros
Great benefits
Cons
Quotas, high stress
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We have fun
Personal Banker (Current Employee) –  Dallas, TXJuly 28, 2017
The company is great! As a personal banker you get to do many different tasks. There are very supportive about offering transfers so that you can learn about different departments. Fast paced at times with long days. Is a sales driven company so make sure you are comfortable with sales and meeting goals.
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Fun place to work
Leasing Consultant (Current Employee) –  Dallas, TXJune 7, 2017
Typically a great environment and enjoyable place to work, great upper management, retirement benefits, PTO, Bank holidays that are paid is a nice perk.
Pros
free lunches on occassion, Pto
Cons
Saturday hours on occassion
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It's an okay place, but it could be better
Service Specialist (Current Employee) –  Dallas, TXMarch 21, 2017
My typical day consists of managing calls, processing transactions, providing balances, and up-selling to customers. I learned how to manage a high volume of calls, patience, maintaining professionalism, and proper communication. Management knee jerks over the smallest of details and micromanages our daily routine.
Pros
free lunch, free checking account, discounts, gift cards, etc
Cons
the pay is low
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Credit Union of Texas
Financial Education Officer - Department (Current Employee) –  Dallas, TXNovember 17, 2016
Working for CUTX has been very rewarding and has enabled me to research and understand the world of finance and how it is every changing. I am part of the Business Development team in which we create, manage and implement events that are lead generating and support our functions here at the Credit Union of Texas.
Pros
Very understanding
Cons
Understanding roles.
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Dba
Database Administrator (Former Employee) –  Dallas TexasJuly 7, 2015
Load the data in the Data warehouse from various sources. Meet deadlines on new projects. Worked to create a very robust Data Warehouse that included data from over 8 different source systems.
Pros
401K
Cons
Healthcare
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fun workplace
Member Service Advisor (Current Employee) –  Irving, TXApril 16, 2015
Credit Union Of Texas is a fun workplace we are all one big family and willing to help one another. Like all jobs there is pros and cons but other than that it is a good place to work.
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Accounting
Accounting Dept (Former Employee) –  Dallas, TXMay 5, 2014
I love accounting. My favorite was working on account reconciliations.
Pros
Great job
Cons
Too far from home, missed my kids
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Nice place to work
Teller (Current Employee) –  Dallas TexasApril 22, 2014
Great Customer Service.Good communication. Awesome team.
Pros
schedules, vacations, good training.
Cons
healthcare
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Not what I expected
Teller (Former Employee) –  IrvingOctober 23, 2013
They start you off at $10.50 hr, regardless of experience or been bilingual. Benefits are poor, they match your 41k after a year of employment for less than 5%. Also the PTO has to be accrued, so don't make any plans for the first year at least. Only 30 min lunches. Management care less about your personal life, don't matter your sick, your kid or whoever, make sure you go to work. PT tellers are required to work EVERY SATURDAY, only at this branch manager is not flexible. Other branches work with your schedule. You just can't have a personal life at this branch. Better benefits at a Bank rather than a Credit Union.
Pros
location, morning hours
Cons
Management, benefits, pay, lunches
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A great place to work
Lending services (Current Employee) –  Dallas,TexasSeptember 24, 2013
A typical day at work is very enjoyable because co-workers and departments work together to make a successful and happy workplace.
Pros
Great work environment with great co-workers
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Great place to work, advance, and learn about industry.
Branch Manager/Assistant Branch Manager (Former Employee) –  Dallas, TXMay 22, 2013
Great credit union. Started at the bottom and moved up to supervisor of a branch within five years. Management was very driven, and friendly, helpful advancing your career.
Pros
Good salary, good benfits, fun place to work
Cons
Some turnover in senior magangement
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Process accurate monetary transactions.
Teller (Former Employee) –  Richardson, TXDecember 11, 2012
Process accurate monetary transactions. Offer banking services.
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Co-workers are the best
Teller (Former Employee) –  Richardson, TXSeptember 21, 2012
co-workers are outstanding. Management tends to be more focused on business rather then business and personal needs of the tellers. The member's were very kind and welcoming.
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Loved Credit union of texas
Collection Specialist-Bankruptcy (Former Employee) –  Dallas, TXJuly 22, 2012
wonderful workplace with energetic people. Loved the credit union.
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Overall rating

4.0
Based on 24 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
4.0
Job Security/Advancement
3.9
Management
3.5
Culture
3.8

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