Veterinary Receptionist/Customer Service & Kennel Technician
Creekside Veterinary Clinic - Murphysboro, IL

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Must be available Tuesday-Saturday. Must be available to work Holidays.
You must be located within 20-30 minute driving distance MAX.

Creekside Veterinary Clinic is a family oriented veterinary practice located in Murphysboro, IL (near SIU Carbondale, IL). We are currently looking for a FULL TIME Receptionist whom can also work 2 days a week as a Kennel Technician. You must love animals and enjoy working with people. Ease of handling animals and communicating with their owners are a must. Computer skills are necessary. Knowledge and help with social media is a plus. Must be able to lift 50lbs. Must be clean and detail oriented.

We are looking for an enthusiastic, energetic, and motivated staff member who can work well with other staff members.

Previous receptionist and/or kennel technician experience a plus!

Hourly wages start at $10/hr - this will vary based on experience.
After first year of full time employment, the employee is eligible for Paid Holidays, Vacation, and Sick Leave.

Receptionist Responsibilities and Duties:
A receptionist has influence with our clients that other positions do not. A receptionist is the first impression a current or potential client sees or hears, and that responsibility comes with certain obligations. At all times, a receptionist must maintain a warm, yet professional appearance and demeanor. A receptionist needs to be proficient in all of the hospital's protocols, and able to answer any question a client may have. A receptionist must be efficient and effective, able to multi-task, and provide a liaison between client and veterinarian. Focusing on client satisfaction rather than client service is required at all times. Client satisfaction allows our clients to set the standard for all aspects of their care. Whatever a client needs, we provide to the best of our abilities, and the ability to anticipate needs is paramount. The receptionist is required to be up front at all times in order to greet clients immediately. Client Relations also includes, but is not limited to: reminder (appointment and surgery) calls, medical call-backs, and mail correspondence.

A receptionist is responsible for all file maintenance. File maintenance requires basic typing skills, a fundamental knowledge of the alphabet, thoroughness and neatness. Receptionists are also in charge of scheduling appointments, surgical procedures, and boarding reservations. All receptionists must learn the hospital's schedule from booking appointments to the number of anesthetic procedures per day to boarding space in our kennel. Our receptionists must also be proficient in our invoicing procedures. Invoicing clients is primarily a receptionist's responsibility requiring efficiency and accuracy.

A receptionist is responsible for maintaining a clean and clutter-free workspace. A receptionist also keeps the reception area and client restroom clean, well-stocked and aromatic.

Kennel Technician Responsibilities and Duties:
As a kennel technician, you are responsible for the well-being of a small number of boarding guests. You must be able to medicate dogs and cats, properly restrain animals, tolerate bodily fluids, use a computer and phone, fill out paperwork properly, have a professional appearance and attitude, perform nail trims and baths, and display a willingness to be a team player.

You will also be responsible for the daily custodial up-keep of the clinic. This requires that you thoroughly and efficiently complete cleaning duties. You will be required to work with a variety of janitorial supplies (cleaning and sanitizing chemicals), mop, sweep, collect trash, collect recycling, and maintain a constant rotation of laundry (towels and blankets)

Contacting Us:
If this sounds like a place for you, send us your resume with a cover letter and professional references.


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