District Manager (Former Employee) – Fort Lauderdale, FL – October 19, 2015
99% of the people who work at CBT are smart hard working people who are dedicated to their jobs and make the most of every situation they are faced with. I would love to work with almost everyone there again at anytime in the future.
Really good staff
Top level management not involved with mid level managers.
Loan Assistant II (Current Employee) – Frisco, Texas – September 14, 2015
It is laid back. Not really micro-managed however we have dead lines to meet. Start the day at 8am-4:45pm...small auto financing bank of 10 people at this branch. Receive a loan, verify 2 years of employment, residency, insurance and customer interview. Be able to andwer any question or concerns of the customer. Review all information that all is accurate and match up. The company is way smaller then other financing banks, so no room for growth or raise opportunity. however, I enjoy coming to work and as longs I do as im told and work completed in a timely matter. Theres never any complaints.
CRR - Collector - 1 (Former Employee) – NEW ORLEANS,LA – August 15, 2015
I had an opportunity to be a part of servicing environment that create solutions for Customers who need assistance with their sub-prime automobile loans . Also making the Customer’s experience simple and effective. We negotiating payment solutions during verbal telephone communications while utilizing a variety of tools to service and locate delinquent customers.
Recovery Specialist (Current Employee) – Chesapeake – July 26, 2015
I learned that professionalism is vital to a department running like a well oiled machine and my part in that. I have grown and learned better how to take care of myself in order to have a more personally fulfilling daily work experience.
Consistent, predictable 40 hour work week.
WFM system is not designed with an allowance for being human, and that is tough.
Collections Agent (Former Employee) – Hampton,VA – January 7, 2015
Enjoyed working with my employee's and my customers. There was good pay, the benefits could have been more affordable. This was a high pacing job at time but we enjoyed it. It took a lot of team work to get everyone taken care of at times but we enjoyed working together to get everything taken care of.
Bilingual Customer Service Representative (Former Employee) – Baton Rouge, LA – February 13, 2014
Took and processed check and credit card payments by phone. Offered solutions to customer problems. Computer types, Inner Office, Letters, Phone Ethics Helping my coworkers, and organizing my area.
Collector (Former Employee) – Baton Rouge – October 24, 2013
Company wide its an awful place to work for they don't care about their employees first of all and the micro management is horrible and if you think there's a future with this company wrong going to work everyday not knowing if you will have a job the next day is the worst feeling ever. Instead of compliments and a pat on the back you get more of wrong doings and job threatening. I made the biggest mistake of my life working for this company. Horrible Horrible all I can say is crescent bank need to step it up with their high turnover. That says a lot right there about this company.
Loan Assistant II (Current Employee) – Tampa, FL – October 14, 2013
Verifying applicant information (income, residence status, employment, insurance, etc.) and the process of funding auto loans. The other loan assistants are awesome and very helpful. The hardest barrier is the micromanagement and incapability of promotion in the company. The most enjoyable part is the customers and dealerships who are very thankful for the business we do.
I learned a plethora of thing at this place of employment. I learned about GAP insurance and learning the ability to break down complicated contracts down to their lowest for the customer to understand.
i quit with benefits , somewhat decent pay and all !
Customer Relations Represenative II (Former Employee) – Baton Rouge, LA – August 8, 2013
I would have loved staying there but there was too much intimidation thru management there , they would make you work over time ask at the last minute and tell you your job was at jeopardy , the day in started was the day I left a year later ...........management was very unprofessional , no respect & just plain IGNORANT , no wonder the customers are the way they are need I say more I was relieved when I walked away
I love my place of work everyone I work with is great. All hard-working and will to help each other out. I have the greatest boss in the world. He has taught me so much and I have been able to go from being a Loan Assistant II to a Loan Assistant Funding Supervisor. I am learning more and more everyday and I am giving my knowledge to other at the work place as well.
Loan Assistant II (Current Employee) – Charlotte, NC – April 21, 2013
A typical day consists of processing loan documents received from dealerships. Processing loan documents in our office consists of verifying all information submitted on customer applications and conducting welcome calls once information has been verified. I set weekly and monthly goals for myself for the amount of loans turned. I keep track of that with a spreadsheet I created. The most enjoyable part of my job: laid back atmosphere, banker's hours.
Collector II (Current Employee) – Harahan, LA – November 21, 2012
Productive workplace & atmosphere. Chance to excell. The job criteria can have an affect on you if you choose it to affect you as with any other job; but overall there are different ways to move forward within the company itself