Cricket Communications Employer Reviews

If they would stick to one pay style it would be great. The people are great the customers are crazy.

I worked in cricket for one of their huge R12 implementation in financial modules they also implemented OBIEE and telecom tool IRB at the same time.
The work environment is very professional and opportunity for growth is really good.
I enjoyed my work at cricket as a consultant.

I made the horrible decision to join this employer in Oklahoma City in late 2009. I had a great career prior to this role but the District Director (a previous peer) promised me a wealth of opportunity in the market and I made the jump.
It was the worst experience in my entire working career, even worse than the grocery store I worked in high school. – more...  I have never experienced such incompetent leadership, hostile work environment, harassment and complete lack of accountability. The Cricket service is a joke compared to any other prepaid wireless service, their marketing is horrible and their overall business model is horrible. The Oklahoma City leadership team consists of uneducated, unprofessional individuals who are only looking out for themselves and nothing more. Don't waste your time with working for or using Cricket service. – less

Typical Day at Work
-Take payments
-Mention Promotions/Offers to Customers
-Sell our service
-Promote our Company (Text Blast, Ads online, and Flyers)

What I Learned
- Great Customer Service
- How to resolve an issue in the correct manner
- How to flash a phone
- How to activate a phone
- How to negotiate

Hardest Part of the Job
-Trying to sell a – more...  product in the slowest season
- Meeting goals (but who doesn't like a challenge)

Most enjoyable Part of the Job
-Feeling accomplished
-Meeting New people Everyday – less

Very pleasant environment to work in. Management was great.

The pay and benefits were great. The job was fun, but the company is in turmoil. Little orgamization causes several stores to close and many employees jobless.

Cricket Communications was the best place to work. It was fun and very diverse. Best job ever!

My employment at this company was during their first five years of business so things were still being implemented.

Great Company all around- great benefits and the people are great

Cricket is a poorly run company, with inferior systems, awful management, and a huge lack of leadership. Compensation is excellent, which is why I chose to work for them, however it is largely hazard pay, as you are placed in low income, high crime areas, which is where Cricket is most successful. I also consider it hazard pay because you're constantly – more...  dealing with issues that you have no way to solve because your systems are the primary cause of the issues. – less

This company allows you to get properly trained and a chance to get outside of the minimum wage pay rate.