Poor Management and Poor Product Delivery
Would not like to share, not important, Atlanta, GA - April 15, 2015
A typical day at work consists of too many task and a dwindling amount of resources. The ACTion delivery group philosophy headed by management team within the last 2 years has been "do more with less". Being part of this industry for over 20 years, it is expected that in IT you react and respond to many unique requests. Working crazy hours is the norm.
But, it has been apparent that the new delivery management team is more focused on their numbers rather than the quality of product and services provided to our bank and credit union customer base.
Communications is almost non existent amount the minions, that is the ones that are creating the software and producing the product to the marketplace. In over 3 years of employment I have had the displeasure to work for 6 different managers. This is not due to my transition to other areas in the copy. This is directly related to the stop, start mentality from management. Let's throw it against the wall and hope it sticks.
It is the NORM that the product has many issues/bugs after a release or upgrade issued by CRIF. Customers have sited this on many occasions.
Since CRIF Lending Solutions has offices based in Atlanta and Baton Rouge, management continually hires 'young guns' from universities, paying them less but not realizing they do not have the experience and loyalty required for a company to leverage their benefits to the organization.
The CORPORATE culture from Italy is destroying once thriving organizations. Both Magnum and Appro (previously owned by Equifax) were good organization that treated their employees as well as they treated their customers. If a friend asked about CRIF, I would say DO NOT work for this organization. It is a toxic environment. But, there are many smart and great people there with products that are very competitive. It is a shame that a culture can destroy a good environment for customers receiving good products and employees enjoying their jobs.
So, I would give CRIF the lowest ranking possible and do not recommend anyone to work for them or partner with them in any way.