demanding, ever changing role of providing patient centered care coordination
RN Care Coordinator (Former Employee) – Rock Island, IL – February 17, 2014
Typical day included daily continued stay utilization review for inpatients in intensive care, providing requested clinical information to third party providers, care coordination rounds at bedside Monday, Wednesday, and Friday, Multi-disciplinary complex care meetings Tuesdays and Thursdays, meeting with patients/loved ones to assess functional status prior to admission and making appropriate referrals to ensure safe discharge plan, providing emotional support to patients/loved ones. Worked side by side with ICU nursing staff to identify high risk patients.
great teamwork with bedside nursing staff
understaffed, high turn-over, poor orientation and continuing education, lack of managerial oversight, no feedback on utilization reviews