unprofessional work environment and no open communication
Retail Sales Customer Service Lead (Former Employee), ontario, ca – December 10, 2014
Pros: decent pay, comfy shoes
Cons: unprofessional and management was inappropriate with employees
I was a Lead there and I wanted to start off on a good note. It was great there when i started but then after i was fully trained things changed. I went to my managers to have a talk about issues with employees and nothing was done. They lacked open communication with the warehouse. Also they dont care about employees families...its like you have to – more... make that place your life and nothing more. It was stressful and not an experience anyone should have. – less
Sales Lead (Former Employee), Orlando, FL – December 8, 2014
Being at work was always a joy because it was a fast-paced work environment and that's what I enjoy. I was working with customers and helping them find what they need. The management was great, they really worked with you to make sure you were getting enough hours or if you had to take off a day they would work around the days you needed help with. – more... The hardest part of the day would be after working a 12-hour shift then having to stay overtime because someone called in sick or if it was to help a customer find what he/she needed at the last minute. Although there were many complications in the job, I still loved it because the satisfaction of helping customers find what they need or helping my co-workers with a problem they have, was the best feeling. – less
Team Leader (Former Employee), Hanover, MD – November 24, 2014
Worked in the mall so great customer service is in high demand. Management was really small which meant longer hours and long work weeks. Definitely enjoyed the wide range of customers and enjoyed giving them the best experience possible. Communication among team member was not always the best which could things a little difficult for not only the employees – more... but the customer as well. – less
Casual / Formal environment, decent pay, little room for advancement
Temporary Associate (Former Employee), Clearwater – November 12, 2014
Pros: manager bought pizza as we were working!
Cons: temporary job.
We unloaded trucks and stocked the store up and made it look presentable for the store opening. Worked with an interesting bunch of people to open this store. Our manager was professional but casual for the most part.
Team Lead/Sales Associate (Current Employee), Broomfield, CO – September 29, 2014
Crocs is a decent place to be employed. I love my coworkers. It has its ups and downs as with every other job. The pay is decent for retail as well. I do wish I could work more hours though. Very flexible when it comes to needing time off as well.
Sales Associate (Current Employee), San Juan, PR – September 23, 2014
Pros: monthly bonus. comfortable outfits
Cons: the plastic smell. but you get use to it.
I get to give a great costumer service with each client I get to attend. Its the base of all my learning experience in the costumer service. Always making sure every employee gets a fair opportunity of learning and making their personal goals. Fun and great my co-workers. Never bored. always something to do. One of the hard parts is the return policy – more... of the store. The most wonderful part is when i get to be of great service to my company and to the client, – less
NV - TEAM LEAD (Former Employee), Las Vegas, NV – June 27, 2014
Pros: mall discounts on food and clothing stores, independently working
Cons: the manager got to personal with everyone on a very unprofessional level.
When I first started Crocs, I pushed myself to get into a higher position, with in a month of reaching my weekly goals and showing that I could do more then just sell the shoes, I was made a team lead and a key holder with really great responsibilities, and a raise. It made me enjoy my job so much more feeling important and achieving my goals, with – more... in a couple months of being a team lead and opening and closing on my own I was able to trian a new employee, then transfer over to the new store in prim and act as an assistant manager there. The hardest part of my job was being on my own during the day in a big store and having the tour busses full of people who did not even speak english come through to the mall and trampede my store, making it look like a tornado by the end of there visit. Another difficulty was trying to understand what they said I would have to write a lot of things down and have them try there best to reply but eventually it got easier. – less
key holder (Former Employee), vacaville ca – June 24, 2014
Pros: great management and coworkers
Cons: not enough hours
open store, greet customers as they walk in, cashier,stock,replenish,customer service etc. I learned that even though some people may seem very different from you most of them are going through the same battles as you. My coworkers were lots of fun and always willing to help out with whatever was needed. The hardest part of my job would have to be difficult – more... customers that get irratated about us being busy/not having a size/color of shoe they might want etc. The most enjoyable thing about working at crocs is that we constantly got to celebrate meeting our goals. – less
Sales Associate (Former Employee), mesa Az – March 18, 2014
Pros: expierience i recieved
Cons: poor managment
a typical day at crocs was finishing all the work started by the assistant manager that had not been finished. I would stay after hours to re arrange the whole store and take out stock, put it away, clean the store, throw out all card board and trash. I handled all shipments and took on all of the work load while learning how to sale the shoe and meet – more... the days quota. My co workers were all different it is a very diverse company so that made it interesting. The management wasn't well put together and i say this for personal reasons. The hardest part about working at crocs was just taking on so many physical tasks then trying to meet sales goal all the time. It is a very hectic store to work in but i believe when placed with the right team and the work load in evenly distributed it is a great company to work for. The most enjoyable part about that job was going on business trips to open new stores in different states. Was hard work but so much fun to meet new people and start a whole new store from scratch. – less
Team lead (Former Employee), Orlando, FL – February 17, 2014
Pros: awesome job great people fast paced
this job was awesome never did i think id like crocs none the less sell them and i sure do love crocs now i mean ya gota try em the job was great it was just a really far job and the store manager just didnt care about anything but he never effected my work so it was awesome. the only reason i left was the distance.