CCHS is not just the leading provider of home warranties, home service plans and homeowner emergency assistance programs – it is also a team of people who are passionate about making home ownership easy by adapting to customers’ needs in our changing environment. For more than 25 years, CCHS has provided a highly flexible, “out-of-the-box” platform for major national and regional clients in the financial services, utility, insurance, membership, appliance manufacturing and real estate industries. The company’s comprehensive product suite – which includes home service plans, home maintenance, energy efficiency products, emergency home assistance, line protection and custom products – is designed to offer clients both standardized and highly flexible home services solutions to meet their unique needs. Have a look at what it’s really like to work at CCHS: http://www.youtube.com/user/crosscountryhome.
We are seeking a results-oriented and highly motivated individual to help us grow our independent service provider network. The Contractor Recruitment Specialist executes business to business recruiting initiatives to develop relationships with independent contractors and increase service provider network memberships. This position will work as part of a team to target prospective members, and manage these leads through the completion of the enrollment process. In addition, as needed, they will participate in coordinating the assignment of service requests to a qualified service provider.
Summary of Responsibilities:
Develop CCHS Service Provider Network Membership.
Contact prospective service company leads to introduce them to the benefits of becoming a member of the CCHS Service Provider Network.
Educate them on membership requirements, qualify and enroll them in the CCHS network.
Prepare, deliver, receive, review and process service provider enrollment application(s), including credentialing.
Manage pipeline of applications in progress to facilitate enrollment within appropriate time frames and meet departmental enrollment productivity goals.
Ability to strategically plan and prioritize efforts to achieve enrollment goals.
Establish service provider profile by entering data into computer and sorting/filing enrollment files alphabetically, chronologically, and numerically with minimal errors.
Identify and interpret State and local regulatory contractor licensing standards for territories within the assigned region.
Evaluate contractor applications for accurate and current credentials including satisfactory insurance coverage and regulatory licensure/certifications for the trade or services performed.
Maintain current, accurate enrollment files containing application(s) and all required supporting documentation (i.e. regulatory and business licenses, IRS W-9 tax reporting form, Certificates of Liability coverage, etc.)
Verify forms/documents received have necessary information in appropriate locations with minimal errors.
Participate on various Service Network Projects as needed to support current department and / or CCHS initiatives.
- Requires High School Diploma or equivalent required.
1+ year administrative and customer service duties
3+ years of experience in sales, recruiting, telemarketing, outbound sales, or equivalent is preferred
Salesmanship and persuasive speaking.
Strong interpersonal communication skills and ability to interact with internal and external customers at all management levels.
Ability to perform with minimal supervision.
Ability to multi-task with attention to detail and meet deadlines.
Perform effectively with variable workloads and priorities to deliver results and meet deadlines.
Ability to express ideas clearly and concisely, both orally and in writing.
Pleasant, professional phone presence.
Clear speaking voice, expert command of the English language.
Data entry/Typing skills of at least 35 WPM
Basic PC knowledge, internet usage preferred, proficient in MS Office applications (Word, Excel, Outlook).
We offer a top-notch benefits package that includes medical, dental, vision and life insurance, 401k retirement plan, long term and short term disability, paid holiday, personal and sick time, and more. Plus we feature a business casual work environment here in our Sunrise Headquarters..
If you meet the above mentioned requirements and would like to work for a wonderful growth oriented company, please fill out the application form and attach your resume at this link:
All resumes treated with complete confidentiality.
CCHS is an EOE employer. Any offer of employment is contingent upon the results of a pre-employment drug screening and background check.