Crowne Plaza Hotel Employer Reviews

Meet a lot of interesting people everyday working here. Learned how to work with different personalities. Management and co workers were great. The hardest part of the job was the work schedule but all in all great job.

it was a very fast paced usually understaffed environment ,sometimes very stressful but a good work staff always pulled together to get the job done

NO TEAM WORK EVERYONE FOR THEMSELF KIND OF JOB. DID NOT LIKEIT.

I would arrive at work at 5:15 a.m. and enjoyed each day. I worked with pilots/flight attendants and VIP clients. I made reservations for dinner or lunch and gave a overall preview of downtown St. Paul. I also gave them information about the MOA. The most enjoyable part of my job was meeting new people every day. There was many different culture from – more... all over the world. – less

I enjow working at the Krona Bar at the Crowne Plaza, but am looking also to pick up a few shifts during the week, as presently I'm only working weekends right now.

A typical day entails reporting to the supervisor and reviewing the duties and assignments for the day. Throughout the shift I would be assisting guests with any needs they may have and providing guests with the best service possible for a enjoyable and relaxing stay. Lunch with the co-workers and reporting to the shift supervisor before leave. For – more... the most part I learned a lot about the job and on the job, built many relationships with my co-workers and supervisors. The hardest part of the job was the changing of schedules every week and the distance. – less

Typical day at work: run reports, assist/solve guest needs/problems.
Working at the hotel I learn how to assist guest more effectively and efficiently, became a quick problem solver, and learned the software to run the hotel operations. Management was terrible. Every couple of months there were different managers, different co workers, and things couldn't – more... get done. The hardest part of the job was dealing with sold out nights and overbooking on hotel rooms. Being able to interact with people from different cultures, and helping guests to make their stay pleasant was the most enjoyable part of my job. – less

Meet new faces everyday
Hardest part of the job is dealing with customer complaints

It's been a while so Im not sure about now. It was ok when I was there. Fun for me because there was always something to do.

Amazing coworkers and great work environment.Amazing people, Everyone who leaves says that they will miss the people because they have the most amazing work ethic, nice personalities, and are extremely smart.

Banquets, Wedding, VIP Lounge. I was hired for Front Desk but advanced to Banquets

was great chance to work btween big team
did work all kind of shifts

The people I work with are amazing and they are the best part of the job. The hotel is poorly managed and communication across departments is terrible, which makes it difficult to maintain consistency.

It was a new experience for me dealing with customers. Making sure that their seated comfortably and satisfied with their order. Dealing with room service orders and dealing with customers with their room reservations.

Assist the HR Manager and learn about office job. Have a better view in choosing the right people for the company.

I learned vast amounts of time management, professionalism, reading and learning people, anticipating guests needs, and working together as a team to successfully ensure guest satisfaction. I feel very fortunate to have been able to work with fantastic and hardworking individuals who became very close friends. I believe the toughest part of the job – more... was the inconsistency of strong management. However, I found my job enjoyable through the great people I worked with, and served. – less

A typical day at work includes daily interaction with guests and colleagues, solving guest issues and assisting other departments with sytems and processes.

Being in a dynamic environment has taught me to be an efficient mutli-tasker.

Managment is interested in the individuals career growth encouraging cross training.

I enjoy interacting with people – more... both professional and socially. – less

This job was a internship. Had the opportunity to work side by side with the Human Resource Manager. The best experience ever. Had the opportunity to test new employees(Drug Test). Organized files, write memos, using a fun and creative way, worked in the accounting office, front desk(sales and marketing, reservation office, etc.), back office(housekeeping, – more... laundry attendant, and banquet). The human resource made her job and made sure that get hands on experience in a lot of areas within the hotel. The experience was not overwhelming at all. I actually enjoyed every last bit of it. I guess having an open mind is the best feeling ever. – less

The hardest part of the job was the job was the heavy lifting and management often cutting off hours.

Fast pace environment. management is flexible, great co-workers, the hardest part is dealing with oversold situations,the best part is working face to face with clients.