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Crowne Plaza
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53 reviews

Crowne Plaza Employer Reviews

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Compensation/Benefits
Management
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Job Culture
Job Work/Life Balance
Terrible Workplace
House Keeping (Former Employee), St. Louis, MO – May 10, 2013
Pros: free lunch
Cons: the whole atmosphere, the boss, pay
A typical work day was hard and started off early. The boss was extremely rude and mean so that made things much harder. The pay was NOT worth the amount of work or treatment.
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Productive Workplace
Housekeeper (Former Employee), Lake Placid, NY – May 3, 2013
I went in at 8am and cleaned rooms. My co-workers mostly kept to themselves. The hardest part was lugging the 50 lb cart with all the supplies for cleaning and replacing linens. The most enjoyable part was being able to fee proud of doing a good job.
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Fun Workpalce
Housekeeping (Current Employee), Pensacola, FL – April 25, 2013
Pros: free soda
Cons: no benefits
Typical day would be to clean rooms and make sure the guests are happy with their stay at the hotel.
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Fun Workpalce
Housekeeping (Current Employee), Pensacola, FL – April 25, 2013
Pros: free soda
Cons: no benefits
Typical day would be to clean rooms and make sure the guests are happy with their stay at the hotel.
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Fun and enjoyable place to work.
Server/Bartender (Former Employee), Brooklyn Center, MN – April 18, 2013
Pros: employee discount menu on food. prices very affordable.
Cons: breaks weren't scheduled, so you rarely got one.
A high end restaurant, so we would polish glassware and silverware everyday and everyshift. Iron our linens for tables including napkins. Management weren't just your supervisors they were also your friend as well. First place I have ever worked where the "Open Door Policy" was actually in use and encouraged and made the work place a better environment.
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we were having interdepartmental comitions for enjoyment
Room Attendant (Current Employee), Kochi, KL – March 27, 2013
the day of me start with briefing conitued by trolly set up roomcleaning and end with deepbriefing.i have learned the qualification of a good room attendent.the managment of my company is so careing.the heardest part of the job is hearing big curse about the small mistake.working with friends as team is the most enjoyable part of my job
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productive
Hostess/Server (Former Employee), Jacksonville, FL – March 26, 2013
The most enjoyable part of day is making customer happy.It make you happy to do that.
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poor ownership
Sales Manager (Former Employee), Pittsfield, MA – March 13, 2013
Pros: management
Cons: ownership is not investing in the business
It seemed like managers always came in with the best of intentions but due to the ownership they were unable to produce the results they desired
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Very busy place.
Employee (Former Employee), Niagara Falls, NY – January 28, 2013
Non stop issues and motion all day. At the time of my employ, the place was not very well run and very out of touch. This place now has new owners and seems to be moving in a much better direction.
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Basic Hotel delivery boy
Housekeeping-Houseperson (Former Employee), Hartford, CT – January 24, 2013
Pros: pay was decent, free lunches
Cons: co-workers were a constant problem
Day starts with the women supplying themselves with cleaning items and stock of towels to replace the dirty ones in the rooms.

My job was to deliver items they needed when they called for it or pick up trash and other sorted tasks.

Management wasn't fair with task of keeping the complaints to a minimum because of the constant shortage of clean and – more... usable linen. We often ran low on acceptable towels as they would often shrink amounts due to wear and tear.

Staff was mostly friendly but quick to get ugly when they didn't get their way. – less
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Stay far far away from Luckeys Management
Sales (Former Employee), Fort Lauderdale, FL – January 21, 2013
Cons: everything
Horrible management- huge turnover rate due to the fact that there is no benefits program to employees. Many who remain are those who are somehow related to the family. No motivation, and definately no job security. If they can find someone cheaper who is a puppet they will fire you no matter how long you have been with them. No integrity.
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Great Place to work
Executive Chef (Former Employee), Tulsa, OK – January 20, 2013
One of the best jobs in Tulsa Oklahoma. Unfortunately the ownership changed hands due to financial reasons.
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Productive and Professional
Front Desk Agent (Former Employee), Cherry Hill, NJ – December 29, 2012
Pros: they encouraged education and tried to work with my school schedule.
Cons: late hours made it hard to balance school and work.
This job has taught me so much from working in a fast paced atmosphere to multitasking. It has also taught me how to be professional and understand the true meaning and importance for customer service and making a guest/customer feel important. It was an exceptional experience and I hope to share this experience that I obtained from here to a new professional – more... position for another company. – less
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Productive and Professional
Front Desk Agent (Former Employee), Cherry Hill, NJ – December 29, 2012
Pros: they worked with my school schedule and encouraged education.
Cons: it wasn't a set schedule making balancing school and work somewhat difficult.
This job has taught me so much from working in a fast paced atmosphere to multitasking. It has also taught me how to be professional and understand the true meaning and importance for customer service and making a guest/customer feel important. It was an exceptional experience and I hope to share this experience that I obtained from here to a new professional – more... position for another company. – less
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okay work environment
Executive Housekeeper (Current Employee), McLean, VA – December 12, 2012
with the company for six years as manager of housekeeping. Our guests review our housekeeping a 90 in cleanliness, overall hotel was a 86
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learned alot
Food & Beverage Supervisor (Former Employee), Hollywood Beach, FL – November 1, 2012
good experiences,learned a lot and room for growth.
good benefits,nice location ,great overall company
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excellent training program
Cook's Assistant (Former Employee), Austin, TX – September 19, 2012
There were always opportunities to learn new things. The management was always kind and helpful. I learned healthy cooking methods and creative ways to present food.
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Great place to work
Prep Cook (Former Employee), Austin, TX – September 19, 2012
Pros: very clean working enviroment
Cons: employee smoking out in the loading docks
Did a lot baking. Learned how to muti task. Management and c- worker where wonderful to work with.The hardest part of the job was learning the routine. The most enjoyable part of the job was the people.
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Fun place to work as part of a team
Room Attendant (Former Employee), Madison, WI – September 18, 2012
Pros: free lunch, smoking breaks
Cons: some long days
Make up beds, clean, dust, vacuum rooms and hallways, restock amenities, and assist guests when needed.
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Stressfull work environment coupled with unprofessional staff and management
Crowne Plaza San Antonio River Walk Manager (Former Employee), San Antonio, TX – September 5, 2012
Pros: free lunches, free parking
Cons: healthcare, pay, management, communication between departments, stressful work environment due to unprofessional staff
Stressfull work environment coupled with unprofessional staff and management; this title sums it up pretty well. There was a disturbing lack of care for employees by the upper management; they trully didn't care if people were unhappy. If you weren't management, you were disposable. They're not there for you; you're there for them. Not a good place – more... to be. Much (not all) of the staff is extremely unprofessional. Management is the same. It was extremely common for my manager to start innapropriate conversations with employees. There was another manager who was reported to HR by several employees as gossiping maliciously about her emplyees, verbally attacking employees she didn't like, and sitting in the back laughing and talking loudly enough for guests to complain with the employees that were her friends while everyone else worked. She fired severall employees on the grounds that they had done something other employees that were witnesses say they didn't do; but she is friends with upper management so it was her word against theres'. She would also yell at guest. Right before I resigned, she was promoted. I'm assuming upper management saw the HR reports so..enough said. – less
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About Crowne Plaza

About the Crowne Plaza Chicago Metro Hotel Opened July 15, 2005 The Crowne Plaza Chicago Metro Hotel (Chicago Metro, for short), – Read more