Under valued staff; unstable administrators; poor patient care
Nurse Manager (Former Employee), Upland – March 25, 2012
Pros: good staff nurses, excellent doctors.
Cons: instability of hospital system, inferior patient care .
When I worked as a nurse mananger at Crozer in Upland I had a wonderful supervisor and my units (I managed two) were the only units that passed the Joint Commission evaluation on the first pass. My units also passed the initial Dept. of Health evaluation. The rest of the hospital units and facility itself had many markers/deficiencies. Even though my – more... units passed, administration eliminated not only my job, but also my supervisor's job and, actually, all the other 11 nurse manangers were laid off in a "clean sweep" due to budgetary reasons. We were called into Administation one by one and over a week the mananger's were all laid off without notice. I would never take another chance working for Crozer due to these reasons and due to the instability of the administration.
Just four (4) days after I was laid off I was a patient at Crozer and the treatment was horrible. The doctor was wonderful but the nursing staff and other healthcare staff members were negligent in the care of the patients on the unit where I was a patient. The care was inferior and neglectful and the nursing staff were disinterested in the care of patients. The reason that I didn't receive good care post stomach surgery per the charge nurse, "Your room is the last one on the unit, far from the nurse's station". Difficult to accept that reason.
I wouldn't allow anyone in my family or any of my friends to EVER be admitted to Crozer and would discourage anyone from working there for any reason. – less
