Senior IT/IS Technician
Crystal Mountain - Thompsonville, MI

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Year Round/Full Time Position Available

Under the direction of the Director of Technology, the Senior IT/IS Technician will assist with the day to day management of the IT department.

Duties Include:
*Assists with work order assignments
*Assist in the preparation of bid specifications and analysis of bid proposals for computer and network equipment and software.
*Assist in developing training or conduction training in computer systems and software as needed.
*Maintain a variety of records and prepare special reports.
*Install and/or plan and coordinate the installation, testing and support of computer hardware and software applications; coordinate the repair and replacement of computer components and related equipment.
*Perform network administration functions such as maintaining user accounts and passwords, installing, upgrading and maintaining software on servers, upgrading server hardware and troubleshooting and resolving network issues.
*Provide information system user support; respond to questions and inquiries on various hardware and software issues.

*An AA/AS degree preferred in computer related field plus two years relevant experience or the combination of education and experience that enables performance of all aspects of the position.
*Requires knowledge of the techniques and procedures of software and hardware in the technology field.
*Must understand installation, configuration and troubleshooting processes for software, hardware, network and accessory equipment.
*Strong organizational skills required.
*Must have advanced personal computer word processing, spreadsheet, database, and Windows skills.
*Must be able to handle confidential information in an appropriate manner.
*Good communication and training skills a must.
*Requires the ability to stand, walk and manipulate (lift, carry, move) medium weights of 10 - 50 pounds.
*Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.

Position requires, in addition to a complete online application, a cover letter and resume for full consideration. Submit them using the attach feature located in the online application.

About this company
Located in the heart of Benzie County, Crystal Mountain is the Midwest’s premier four-season family resort featuring some of the...