CSG International Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Supervisor
Operations Supervisor for a NASDAQ (Former Employee), Crawfordville, FLJanuary 12, 2015
Operations Supervisor for a NASDAQ corporation that produces billing solutions to international companies. At our location we were entrusted with the output and mailing of statements through a 100% digital environment. Our statement processing center has maintained a 99.8% quality efficiency while producing over 60 million pages per month and meeting all SLAs.
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Excellent Company to work for
Lead/Advisory Test Engineer (Former Employee), Omaha, NEJanuary 12, 2015
Pros: free popcorn everyday. free doughnuts and bagels on fridays.
Cons: yearly layoffs.
Benefits are well priced. Advancement is always available. Deversified workplace. Many employee functions.
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Productive place to work
Sales (Current Employee), Atlanta, GADecember 23, 2014
Pros: very good benefits
Cons: few strategies for future product/sales growth
Overall, it is a good place to work. You need to be able to work with a variety of groups. Co-workers are globally, so makes for great learning experience. The hardest part of the job could be the high need for travel. The most enjoyable is meeting new people around the globe.
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the employees made the work environment pleasant and that is very important to me.
warehouse employee (Former Employee), Crawfordville, FLApril 15, 2014
Pros: management really believed in rewarding quality work. this is an influential incentive.
Cons: very short breaks for 12 hour shifts.
CSG was a temporary job assignment wherein my assignment ended on the last day of January 2014. I appreciated the work experience.
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Needs Improvement
Technical (Former Employee), Chicago, ILApril 6, 2014
No acknowledgement for a job well done. NOT a place you want to be if looking for long term and advancement opportunities.
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CSG is a good company
Vice President of Professional Services (Current Employee), Omaha, NEAugust 12, 2013
CSG is a good company being run by people who care about their clients and employees. As with any competitive environment, there is natural conflict. At CSG that conflict is handled as constructively as possible. I would highly recommend CSG to anyone looking for a healthy, challenging, and rewarding environment.
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Remittancce Processor
Remittance Processor (Former Employee), Dunwoody, GAJune 18, 2013
Operated the OPEX system to open, presort, and extract incoming remittances. Processed customer deposits by capturing, encoding, editing, and balancing transactions through the DP500
Managed and monitored daily workflow to ensure scheduled deadlines are met. Researched checks and remittances that did not balance.
Balanced cash deposits, credit cards, and online payments. Updated deposit logs and reports. Completed end of day process including ensuring the confidentiality of the customer and securing the department.
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Good job
Machine Operator (Current Employee), Crawfordville, FLMay 2, 2013
Love the hours i work and days i work as well, would like to make a little more money due to all the new duties they put on us.
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Employee oriented, hard working people
Performance Manager (Former Employee), San Antonio, TexasDecember 30, 2012
Pros: great work environment
Cons: got laid off
Typical day a work consisted of managing Tier 1 accounts with daily status calls with client as well as peer meetings to construct more efficent ways to notate and track our efficiencies.
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Horrible Strategic Planning
Business Billing Analyst (Former Employee), Atlanta, GANovember 28, 2012
It is obvious that there is very little to no strategic planning conducted and/or the correct individuals are not involved when making important business decisions. Using a current downsizing as an example, pertinent individuals were let go while keeping individuals that currently do very little to no work - to compensate for a bad choice in hiring. Additionally, failure to accurately update a department personnel listing caused a department that already has no bandwidth to cover the current workload to lose a person that not only worked in that department but 2 other departments as well. This mishap was not discovered until the downsizing was completed and the department heads were informed.
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Maintain business and customer service commitments
Sr. IT Technology Consultant, Global IT (Current Employee), Atlanta, GASeptember 26, 2012
Involved in the day-to-day functioning of the legacy systems to meet the OLA and SLA agreements with proactive service delivery.
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Allowed working from home, which produced more hours on projects.
Business Billing Analyst - Work From Home (Current Employee), San Antonio, TexasMay 8, 2012
Pros: people were easier to work with daily.
Cons: position advancement not easily attained.
Worked with data and processes on a daily basis. Apportunities were not very flexible, but the work was always consistant and allowed for ways for automation procedures to be developed. Having to research new processes that weren't previously documented was a little time consumming, but necessary. The most enjoyable part of the job was learning new procedures for new applications. Management was always looking for ways to communicate between groups and departments; this made it easier to maintain miscommunciations and lack of productivity.
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Good company
Sales Ops (Current Employee), Burlington, MAMarch 28, 2012
Pros: flexibility
Cons: none to speak of
CSG is a good company to work for and has opportunities for advancement.