Operated the OPEX system to open, presort, and extract incoming remittances. Processed customer deposits by capturing, encoding, editing, and balancing transactions through the DP500
Managed and monitored daily workflow to ensure scheduled deadlines are met. Researched checks and remittances that did not balance.
Balanced cash deposits, credit cards, and online payments. Updated deposit logs and reports. Completed end of day process including ensuring the confidentiality of the customer and securing the department.